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Wolverhampton Customer Service & Admin

Medical Secretary GP SurgeryNHS

Wolverhampton, WV11 2JN Permanent
Posted 27 October 2026 Closing date 30 November 2026
Checked 9 hours ago · still listed on NHS Jobs Closes in 30 days · 30 Nov 2026
Bloxwich North Rail Station (2.1 miles, direct) Wolverhampton Station (West Midlands Metro) (3.0 miles, direct) Wolverhampton Bus Station (3.1 miles, direct)

Job summary

Secretary & Receptionist Combined

37.5 (negotiable) hours available Monday to Friday

Hours will include mornings; afternoons and shifts between the hours of 8.00am 6.30pm

Negotiable dependent upon experience.

We are seeking an experienced Secretary to raise referrals for the Practice. The successful candidate will be familiar with the eRs platform, be knowledgeable in clinical terminology, and be able to create referral letters of a high standard using clinical information from consultations.

Your other duties will include front of house, clinical coding, summarising, QOF/ CQC/LCS admin, general reception duties, prescription processing, telephone enquiries, general administration and data input etc.You must have IT skills including Word and Excel.Previous experience and knowledge of EMIS Web is essential.This is a busy patient led environment that is constantly changing therefore you must be able to work under pressure, have the ability to prioritise your workload and solve problems within your area of work.You must be interested in learning new skills and taking on new challenges.You should be able to work as part of a team and be able to communicate effectively in a diplomatic and sensitive way.

Flexibility to work during the opening hours is essential as the post will cover annual leave, sick leave and a wide variety of tasks.

DBS check is a requirement.

Main duties of the job

Secretary & Receptionist Combined

37.5 (negotiable) hours available Monday to Friday

Hours will include mornings; afternoons and shifts between the hours of 8.00am 6.30pm

Negotiable dependent upon experience.

We are seeking an experienced Secretary to raise referrals for the Practice. The successful candidate will be familiar with the eRs platform, be knowledgeable in clinical terminology, and be able to create referral letters of a high standard using clinical information from consultations.

Your other duties will include front of house, clinical coding, summarising, QOF/ CQC/LCS admin, general reception duties, prescription processing, telephone enquiries, general administration and data input etc.You must have IT skills including Word and Excel.Previous experience and knowledge of EMIS Web is essential.This is a busy patient led environment that is constantly changing therefore you must be able to work under pressure, have the ability to prioritise your workload and solve problems within your area of work.You must be interested in learning new skills and taking on new challenges.You should be able to work as part of a team and be able to communicate effectively in a diplomatic and sensitive way.

Flexibility to work during the opening hours is essential as the post will cover annual leave, sick leave and a wide variety of tasks.

DBS check is a requirement.

Job description

The successful candidate will be familiar with the eRs platform, be knowledgeable in clinical terminology, and be able to create referral letters of a high standard using clinical information from consultations.

Your other duties will include front of house, clinical coding, summarising, QOF/ CQC/LCS admin, general reception duties, prescription processing, telephone enquiries, general administration and data input etc...You must have IT skills including Word and Excel. Previous experience and knowledge of EMIS Web is essential. This is a busy patient led environment that is constantly changing therefore you must be able to work under pressure, have the ability to prioritise your workload and solve problems within your area of work

About us

Griffiths Practice has an excellent team of clinicians, including three GPs, a very experienced ANP, two Practice Nurses and a HCA. Our practice has a family feel and our admin team are very efficient and helpful to colleagues and patients alike.

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