ReceptionistNHS

Job summary

We are looking for a friendly and professional Receptionist to join us.

We operate over two sites and have a large clinical and admin team with 3 GP partners and 13,000 patients.

Full-time or part-time hours.

Main duties of the job

• Patient Reception & Communication:Deal with patients face to face and over the phone, checking in and queries
• Appointments: Book, change, or cancel appointments and signpost patients to the most appropriate healthcare professional, i.e. GP, clinical pharmacist, nurse etc
• Administration: Use clinical softwareEMIS Webto obtain and record patient information

Job description

Accurately detail information on patients records within the clinical system

Maintain and monitor the practice appointment system

Process personal, telephone and e-requests for appointments

Assist with administration

Answer incoming phone calls and deal with queries

Signpost patients to the correct service

Data entry of new and temporary registrations and relevant patient information as required

Input data into patients healthcare records as necessary

Manage all queries as necessary in an efficient manner

Support all clinical staff with general administrative tasks as requested

Be an integral part of the general practice team

Act as a chaperone as required

About us

We operate from two sites, close to shops and facilities, with free parking.

One of our sites is within a couple of minutes walking distance from Woking train station with its excellent direct transport links.

Both sites have a similar number of registered patients.