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West Berkshire Customer Service & Admin

Senior AdministratorNHS

READING, RG7 4SA Permanent £33,510
Posted 28 October 2026 Closing date 11 November 2026
Checked 19 hours ago · still listed on NHS Jobs Closes in 10 days · 11 Nov 2026
Theale Rail Station (0.5 miles, direct) Wallingford (Cholsey & Wallingford Railway) (11.6 miles, direct) Purley Social Club (3.1 miles, direct)

Job summary

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for a Senior Administrator to join team at HMP Leeds, a catergory B men's prison, located at Gloucester Terrace in the Armley area of Leeds in West Yorkshire.

Hours The site currently offers Monday - Friday: 8am - 4pm 37.5 hours per week

Salary This position is full time, youll receive an annual salary from £29,264  to £33,510 per annum  - depending on experience.

How will we support you?

  • Bespoke induction, including our Introducing Health in Justice training course
  • Competency framework
  • Regional and national career development opportunities
  • Our bespoke Learning Management System to address your learning needs
  • Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

Main duties of the job

As a Senior Administrator your responsibilities will vary. You will:

  • You will contribute to the delivery of administration services in a senior role within an office setting, providing administrative support to the healthcare team, wider Practice Plus Group organisation and the prison.
  • The role will include working within a busy team, completing a variety of administrative tasks, working on IT systems, maintaining databases/waiting lists/call-up lists, customer service, answering and directing telephone calls and general office duties
  • Manage the administration team - supporting and delegating on tasks, leading team meeting & manage the complaints process
  • Deliver the completion of data spreadsheets in relation to referrals, finance and any other data requirements

If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, which include both internal and external options for development and learning.

It doesnt stop there we also offer:

  • Discounts on shopping and leisure activities
  • Support to grow in your role and continue your professional development
  • 24/7 employee assistance helpline and financial assistance when you need it

Job description

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for a Senior Administrator to join team at HMP Leeds, a catergory B men's prison, located at Gloucester Terrace in the Armley area of Leeds in West Yorkshire.

Hours The site currently offers Monday - Friday: 8am - 4pm 37.5 hours per week

Salary This position is full time, youll receive an annual salary from £29,264  to £33,510 per annum  - depending on experience.

How will we support you?

  • Bespoke induction, including our Introducing Health in Justice training course
  • Competency framework
  • Regional and national career development opportunities
  • Our bespoke Learning Management System to address your learning needs
  • Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

About us

The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. Were the UKs leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.

Practice Plus Groups purpose is to Unlock your best work life and we stand by our core values:

  • We treat patients and each other as they would like to be treated
  • We act with integrity
  • We embrace diversity
  • We strive to do things better together

We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.

Qualifications, skills and experience required:

  • NVQ 2 Business Administration or Equivalent - desired
  • Wide ranging experience of office routines and procedures including arranging meetings/appointments
  • Experienced Minute taker
  • Healthcare experience - desired
  • Good written & oral communication skills
  • Line management experience

Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If youre looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the right opportunity for you.

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