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North Yorkshire Customer Service & Admin

Bank Medical Secretary - Medical SpecialtiesNHS

Harrogate, HG2 7SX Bank £25,760 to £27,476
Posted 29 October 2026 Closing date 12 November 2026
Checked 15 hours ago · still listed on NHS Jobs Closes in 12 days · 12 Nov 2026
Starbeck Rail Station (0.8 miles, direct) Bolton Abbey (Embsay & Bolton Abbey Railway) (15.9 miles, direct) Bus Stn Stand 4 (0.8 miles, direct)

Job summary

Bank Medical Secretary / Administrator - Band 3

We are seeking motivated and adaptable individuals to join our Administrative Services Bank to provide flexible support across a range of medical specialties. This is a bank position with no guaranteed or fixed hours, offering the opportunity to work across different teams and services according to operational need.

The postholder will provide high-quality administrative and secretarial support to clinical and administrative teams, helping to maintain efficient patient pathways and service delivery during periods of increased demand, staff absence, annual leave, vacancies, and other service pressures.

The successful candidate will have excellent communication and organisational skills, be comfortable working in a fast-paced environment, and demonstrate the ability to adapt quickly to different specialties and systems whilst maintaining confidentiality and a patient-focused approach.

Main duties of the job

  • Ensure the smooth running of the office/team including the assessment of priorities and the initiation of preparatory action.
  • Ensure that the results of tests and investigations for patients are received; shown to medical staff and all relevant ongoing arrangements are carried out.
  • Assist the Senior Medical Secretary with arranging and servicing meetings as required.
  • Using the in-house patient data tracking system ensure that all patient case notes passing through the office are booked in and out appropriately.
  • Following guidance work within defined national and local targets e.g. 18 weeks and monitor on a regular basis, identifying potential breaches to the Senior Medical Secretary.
  • Provide cover for the Senior Medical Secretary during periods of annual leave and absence within contracted hours.
  • Assist in the co-ordination of outpatient clinics and booked/planned admissions applicable to specialty.

Job description

For further information, please see attached job description or speak to Trudy Phillips: [email protected] for further details or to arrange an informal visit.

About us

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you're looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients' lives, HDFT could be the place for you!

We offer colleagues:

  • A supportive culture so colleagues can bring their whole selves to work.
  • Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
  • Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.

Please note:

  • Due to high levels of interest, posts may close early if we reach a sufficient number of applications
  • Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
  • Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
  • All job offers are subject to satisfactory pre-employment checks.
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