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Customer Service & Admin

HealthRoster AdministratorNHS

Oxford, OX2 8DR Permanent £25,760 to £27,476
Posted 29 October 2026 Closing date 9 November 2026
Checked 16 hours ago · still listed on NHS Jobs Closes in 8 days · 9 Nov 2026

Job summary

Are you highly organised, proactive, and looking for a role where your work truly makes a difference? Then join Our Team - Health Roster!

We have an exiting new role for an Administrator to support a new project. This full-time position offers a varied and rewarding role within a friendly, supportive service. You'll play a key part in a new admin-led Health Roster project. Thispost contributes to safe staffing, consistent processes, and improved service delivery across the District Nursing, Community Therapy and Specialist services.

This role would be particularly suitable for someone who is:

  • Highly organised and able to manage multiple tasks, deadlines, and competing priorities.
  • Detail-oriented, with a strong focus on accuracy and data quality.
  • Experienced in administration, workforce management, scheduling, or rota coordination.
  • Confident using IT systems, particularly workforce, staffing, or rostering systems.
  • A strong communicator who can build positive relationships with managers and staff across multiple teams.
  • Calm and proactive, able to resolve problems and respond to roster changes quickly.

This role will be based from a central Oxford location, the candidate will on occasion be required to travel around the county while the project is getting underway. The ability to travel independently between sites within the Trust is essential for this role.

Main duties of the job

  • Create, maintain, and publish electronic staff rosters in line with agreed organisational timescales and policies.
  • Process roster amendments including annual leave, sickness absence, study leave, and other staffing changes.
  • Monitor roster compliance and ensure data accuracy within the eRoster system and Loop.
  • Act as the first point of contact for staff and managers regarding roster queries and workforce information.
  • Support the management of flexible working arrangements and agreed working patterns.
  • Liaise with clinical and operational teams to ensure staffing requirements are reflected accurately within rosters.
  • Maintain workforce records and produce roster reports to support operational oversight and workforce planning.
  • Promote the consistent use of eRoster and staff self-service functionality across all teams.
  • Identify and escalate roster risks, staffing gaps, and data quality issues where appropriate.
  • Contribute to the development, implementation, and continuous improvement of standard operating procedures and standardised rostering processes across LTNS services.

This role requires someone who can stay calm under pressure, work efficiently, and bring a proactive approach to problem-solving.

Job description

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

About us

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are: "Caring, safe and excellent"

We offer a wide range of benefits designed to support your career and wellbeing. These include:

o Excellent opportunities for career progressiono Access to tailored individual and Trust wide learning and developmento 27 days annual leave, plus bank holidays, rising to 33 days with continuous serviceo NHS Discount across a wide range of shops, restaurants and retailerso Competitive pension schemeo Lease car schemeo Cycle to work schemeo Employee Assistance Programmeo Mental Health First Aiderso Staff accommodation (please note waiting lists apply)o Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

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