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Isle of Wight Customer Service & Admin

AdministratorNHS

Newport, PO30 5RS Permanent £25,821 to £28,575
Posted 29 October 2026 Closing date 6 November 2026
Checked 16 hours ago · still listed on NHS Jobs Closes in 5 days · 6 Nov 2026
Ryde Esplanade Rail Station (6.5 miles, direct) Wootton (Isle of Wight Steam Railway) (2.8 miles, direct) Shanklin Bus Station (7.8 miles, direct)

Job summary

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for an Administrator to join our healthcare team at HMP Isle of Wight, a category B Prison located in the Isle of Wight.

HMP Isle of Wight is a busy B training male prison with a capacity for 1000 inmates. We are recruiting for an Administrator to support our healthcare team with tasks such as referrals, appointments, answering phone calls, responding to emails and other admin duties.  Hours

Monday - Friday 0800 -1600 Salary

This position is full time, youll receive an annual salary up to £28,575 per annum

How will we support you?

Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

#LI-NB1

Main duties of the job

As an Administrator your responsibilities will vary. You will

  • Contribute to the delivery of administration services, to the healthcare team on site
  • Work within a busy team, completing a variety of administrative tasks.
  • Working on SystemOne
  • Booking appointments.
  • Dealing with referrals.
  • Organising gate passes for visitors
  • Attending meetings and taking minutes
  • Other general admin duties

If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, which include both internal and external options for development and learning.

It doesnt stop there we also offer:

  • Discounts on shopping and leisure activities
  • Support to grow in your role and continue your professional development
  • 24/7 employee assistance helpline and financial assistance when you need it

Job description

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for an Administrator to join our healthcare team at HMP Isle of Wight, a category B Prison located in the Isle of Wight.

HMP Isle of Wight is a busy B training male prison with a capacity for 1000 inmates. We are recruiting for an Administrator to support our healthcare team with tasks such as referrals, appointments, answering phone calls, responding to emails and other admin duties.  Hours

Monday - Friday 0800 -1600 Salary

This position is full time, youll receive an annual salary up to £28,575 per annum

How will we support you?

Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks

#LI-NB1

About us

The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. Were the UKs leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.

Practice Plus Groups purpose is to Unlock your best work life and we stand by our core values:

  • we treat patients and each other as we would like to be treated
  • we act with integrity
  • we embrace diversity
  • we strive to do things better together

We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.

Qualifications required

  • English and Maths at GCSE or equivalent
  • Ability to prioritise workload
  • Excellent communication skills
  • A non-judgmental and compassionate approach
  • Good IT skills and IT literacy
  • Ability to work within a busy environment

Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If youre looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the right opportunity for you.

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