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Hackney Customer Service & Admin

PA/AdministratorNHS

London, N1 5LZ Fixed-Term £34,186 to £37,389
Posted 29 October 2026 Closing date 4 November 2026
Checked 10 hours ago · still listed on NHS Jobs Closes in 4 days · 4 Nov 2026
Hoxton Rail Station (0.2 miles, direct) Old Street Underground Station (0.7 miles, direct) Park View Road (N17) (3.8 miles, direct)

Job summary

We are looking for an experienced and organised PA/Administrator to join the Open Doors team on a fixed-term basis to provide maternity cover. The post holder will provide comprehensive administrative support to the Service Manager and wider team, including managing service activity data, finance and procurement processes, coordinating meetings, maintaining records and supporting the day-to-day running of the service.

The successful candidate will have excellent organisational and communication skills and be able to work independently and demonstrate a sensitive, confidential and non-judgemental approach when working with colleagues and service users.

Please note that this post is not eligible for visa sponsorship.

We reserve the right to close this vacancy earlier than the advertised closing date if sufficient applications are received.

Main duties of the job

The postholder will be responsible for:

  • Providing comprehensive administrative and PA support to the Open Doors Service Manager and wider team.
  • Managing service activity data, maintaining accurate records and producing reports.
  • Overseeing procurement, petty cash, stock control, ordering and invoice processing.
  • Coordinating meetings, preparing agendas, taking minutes and managing correspondence.
  • Maintaining confidential client records in line with Information Governance requirements.
  • Coordinating staff training, travel arrangements and maintaining the mandatory training matrix.
  • Liaising with internal departments, external agencies and suppliers to support the smooth running of the service.
  • Coordinating the Open Doors pool vehicle, including bookings, maintenance and mileage records.
  • Supporting the weekly Open Doors drop-in service when required, ensuring a safe, welcoming and non-judgemental environment for service users.
  • Contributing to service development and ensuring compliance with Trust policies and procedures.

Job description

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

About us

Homerton University Hospital NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

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