Practice ManagerNHS

Job summary

We are looking to recruit an experienced, motivated and dedicated Practice Manager to lead and oversee the effective running of our single handed primary care practice.

We are seeking an approachable and pro-active individual with excellent organisational, communication and leadership skills.

Main duties of the job

The successful candidate will be responsible for the overall operational, financial and strategic managment of the practice, working closely with the GP and wider practice team to ensure the high quality, safe and patient centred service.

Job description

Job Description

Practice Operations

Manage the daily running of the surgery ensuring efficient and effective services for patients

Oversee receptions, administration and workflow processes

Monitor patient access, appointment systems and service delivery

Develop and maintain practice policies, procedures and standard operating procedures

Staff Leadership and HR

Lead, support and motivate the practice team

Manager recruitment, induction, training, appraisals, staff rotas and performance

Promote effective communication, teamwork and a positive working environment.

Ensure compliance with employment policies and relevant legislation

Finance and Business Management

Manage practice budgets, expenditure, income and financial reporting

Support the GP with business planning and financial sustainability

Monitor contractual income, enhanced services and opportunities to improve practice performance

Oversee supplier contracts, equipment and liaising

with property management services

Clinical Governance and Compliance

Ensuring the practice meets CQC requirements and relevant NHS contractual obligations

Oversee health and safety, fire safety, risk assessments, and information governance

Maintain GDPR compliance and patient confidentiality

Manage complaints, significant events and incidents, ensuring learning and appropriate action

Monitor QOF performance and other relevant quality improvement targets.

Partnership Working and Development

Work closely with the GP and multidisciplinary team

Liaise with the Primary Care Network (PCN), NHS England, the local Integrated Care Board (ICB) and other healthcare organisations as appropriate

Identify opportunities to improve patient experience, operational efficiency and service quality

Support practice development, change management and long term planning

About us

Foxleigh Family Surgery is an established single-handed GP practice in Leigh serving over 2200 patients, from a diverse community. We are situated in a purpose built medical centre, in Leigh town centre.

We are proud to have achieved a CQC rating of Good and are committed to holding this achievement. As a teaching practice, we host Year 4 and Year 5 Medical Students and Early Clinical Placement students.

We are committed to developing staff, improving patient care and ensuring our services remain accessible, inclusive and responsive to local needs.

Our dedicated team works collaboratively to deliver safe, effective and compassionate care. We value teamwork, and continuous improvement, with a shared commitment to meeting the needs of our patients and local community.

Working at Foxleigh Family Surgery offers the opportunity to be part of a busy practice where new ideas are welcomed, and staff can make a meaningful contribution to service development and patient experience. We recognise the importance of staff development, effective communication and in creating a positive working environment.

We are a traditional family practice that truly knows and values patient centred care and believe in the value of the traditional family doctor, and to treat every patient as an individual