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Barnet Customer Service & Admin

Band 4 Clinical Pathway AdministratorNHS

London, EN5 3DJ Fixed-Term £33,262 to £36,027
Posted 30 October 2026 Closing date 5 November 2026
Checked 9 hours ago · still listed on NHS Jobs Closes in 5 days · 5 Nov 2026
New Barnet Rail Station (1.8 miles, direct) High Barnet Underground Station (0.9 miles, direct) Park View Road (N17) (7.7 miles, direct)

Job summary

Clinical Pathway Administrator12-Month Maternity Cover

Working Pattern:

Barnet base site25.5 hours per week (part-time)Monday to Friday five days on site , between 09:30 - 17:00 (including a 30-minute unpaid break)

We are seeking an enthusiastic and flexible Clinical Pathway Administrator to join the Nephrology and Renal team at Barnet Hospital ( base site ) on a 12-month maternity cover basis.

This role is key to supporting the delivery and coordination of Nephrology and Renal clinical pathways, ensuring efficient administrative processes and high-quality patient care. The successful candidate will work closely with multidisciplinary teams, providing comprehensive administrative support, managing patient referrals, maintaining accurate records, and facilitating communication across services.

The ideal candidate will be proactive, organised, and adaptable, with strong attention to detail and the ability to work in a fast-paced environment. Excellent communication and IT skills are essential, along with a commitment to delivering patient-centred care.

Please note if high volumes of applications are received the vacancy will close earlier than stated, you are advised to apply as soon as possible to avoid disappointment.

Main duties of the job

The postholder will support patients throughout their care journey, acting as a single named point of contact to coordinate care effectively.

They will work as part of a team within a dedicated speciality/patient group to ensure that all administrative functions are delivered in line with specific care pathway requirements, from GP referral through to discharge, facilitating smooth and coordinated patient journey. Where patients have multiple clinical needs, the postholder will support pathway coordination to reduce duplication and minimise multiple appointments across services.

Job description

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

About us

The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts with over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers' money, being safe and meeting our external duties, and building a strong organisation.Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.

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