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Stafford Customer Service & Admin

County Outpatients Admin & Clerical EventNHS

Stafford, ST16 3SA Permanent £25,272 to £27,476
Posted 30 October 2026 Closing date 14 November 2026
Checked 9 hours ago · still listed on NHS Jobs Closes in 14 days · 14 Nov 2026
Stafford Rail Station (1.1 miles, direct) Wolverhampton Station (West Midlands Metro) (15.5 miles, direct) Transport Hub (5.0 miles, direct)

Job summary

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

The Outpatient department at County Hospital at Stafford are holding a recruitment event on Friday 11th of December for various full and part-time Admin and Clerical posts within their team. These positions cover 8:00 - 17:00 Monday to Friday.

Before applying for this vacancy please read the following information:

  • We expect a high number of applicants for this role,please submit your application ASAP to avoid disappointment
  • For these roles Maths and English Functional Skills Level 2/GCSE Maths and English at Grades C/4 are required. If you have overseas qualifications for these subjects an UK ENIC comparability statement will be required.
  • Candidates will be asked to bring evidence of these qualifications to their interview, if evidence is not provided or not at the correct grade/level or comparable to UK GCSE standards then the interview will be terminated.
  • Interviews will be held onFriday 11th December at County Hospital, there will be no alternative dates or arrangements, we are unable to accommodate the request for virtual/online interviews.
  • There will be a basic computer test prior to the one-to-one interview to ensure candidates have the computer skills required for the roles on offer.

Main duties of the job

This event is only for Outpatient Admin and Clerical vacancies at County Hospital in Stafford, please DO NOT apply if you are seeking employment at Royal Stoke University Hospital.

Positions available:

  • Band 3 Outpatients Supervisor: 35 hours per week. Working hours: Monday - Friday between 8:00-17:00. Previous managerial experience required.
  • Band 3 Clinic Co Ordinator: 32.5 hours per week. Working hours: Monday, Wednesday, Friday 10:00 - 17:00. Tuesday and Thursday 9:00 - 16:00.
  • Band 3 Clinic Co Ordinator:16 hours per week. Working hours: Thursday 8:00 - 16:30 and Friday 8:30 - 17:00.
  • Band 2 Administrative Support:37.5 hours per week. Covering Monday - Friday, 8:00 - 17:00.
  • Band 2 Outpatients Receptionist:30 hours per week. Covering between Monday - Friday 8:00 - 17:00.
  • Band 2 Outpatients Receptionist: 15 hours per week. Working 2 days per week between Monday and Friday 8:00 - 17:00.
  • Band 2 Outpatients Receptionist: 22.5 hours per week.Covering between Monday - Friday 8:00 - 17:00.

Please note for part-time roles flexibility may be required to cover the needs of the service. If you are interested in one of the above roles specifically, please state this in your supporting statement and at the interview.

Job description

You will be asked to provide qualifications and ID in order to be interviewed as full ID checks and forms will be completed.For evidence of your ID you will need to provide both Right to Work and ID documentation.

Examples of ID documentation to bring are as follows:

Two proofs of addresssuch as:

  • Bank statement / Utility bill (Dated within the last 3 months)
  • Tenancy agreement / Mortgage Statement/Council Tax statement (Dated within the last 12 months)
  • Driving Licence (In current address and valid)

ID documentation:

  • Valid Passport
  • Driving Licence (In current address and valid)

Please ensure if any of your ID is in a different name you are able to provide the proof of name change on the day of your ID check appointment. (i.e Marriage Certificate/Deed Poll/Decree Nisi).

Job overview

Successful individuals will be adaptable, self-motivated, someone who can work to clearly defined achievable, individual, team and operational goals and any other duties to complete the tasks as required by the Trust.

Please see attached Job Description and personal specification attached for further details regarding main duties.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

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