Prescription Clerk P/T for Thursdays & FridaysNHS

Job summary

We are looking to recruit a Part time Prescription Clerk to join our friendly Practice team in Chadwell Heath and Romford. Experience in a GP surgery or pharmacy is compulsory.

North Street Medical Care is a high achieving surgery with over 21,500 patients over two sites; North Street Practice and at the Chadwell Heath Health Centre in Ashton Gardens. The candidate will be working mainly at the Chadwell Heath Health Centre but may be required to work at both sites as requested.

The Prescription Clerk we are looking for must have good communication skills, attention to detail, a 'can-do' attitude and is able to deal with both patients and surgery staff face to face and over the telephone in a professional manner.

This is a part-time position offering either 12 or 14 hours per week, working on Thursdays and Fridays.

Available working patterns are:

• 12 hours per week: 9:00am to 3:00pm or 9:30am to 3:30pm
• 14 hours per week: 9:00am to 4:30pm or 9:30am to 5:00pm (both shifts include a 30-minute unpaid lunch break each day)

We are looking for a reliable and flexible individual who can commit to one of the above working patterns.

You may occasionally be required to work on a Saturday or Bank Holiday, but with prior mutual agreement.

Main duties of the job

The candidate will be responsible for undertaking a range of duties which include providing general assistance to the Practice Team and reception / telephones and act as a focal point of communication between the GPs, Managers, Receptionists, Patients and local Pharmacies as well as other members of the Primary Health Care Team, to ensure patients prescriptions are produced within the current protocols of the surgery.

Job description

The following are the core responsibilities for the Prescription clerk:

To process, all medication requests sent in by patients using the protocols in place.

Ensure that prescriptions are completed accurately and efficiently following protocol

Process repeat prescription requests

Deal with queries over the counter and on the telephone

Entering details of community nurses prescriptions into patients records

Other Duties:

Training reception staff to undertake script and data duties in your absence

Any other duty as allocated by members of the management team

Process online repeat prescriptions

To collect repeat prescription request from the fax machine, post box and reception

To liaise with patients and pharmacies regarding queries and requests

To ensure that patients queries on medication are highlighted to the relevant GP

To regularly go through prescriptions not collected and unlikely to be collected as a result of timescale, to remove the details from the patient records and then destroy the prescription

Ensure up to date patient information is recorded

About us

Our clinical team includes, GPs, Nurse practitioner, Nurses, HCAs, Pharmacists and Paramedics. We operate over two sites, which is at North Street and Ashton Gardens. We are a training practice.

We offer to our team

• NHS Pension scheme

-Christmas gift vouchers

-Staff party, fun days

-NHS Staff discount at many retailers / restaurants / Venues