Deputy Practice ManagerNHS

Job summary

We are looking for a highly organised and enthusiastic individual to join our practice team in the role of Deputy Practice Manager.

You will be working closely with the practice manager and GP partners and as part of the wider practice team. We are a friendly team with staff wellbeing at the heart of our culture. We have a wellbeing charter that means we are looking out for each other, supporting each other through the busy or difficult times and always prioritising our colleagues, to ensure the highest levels of care can be given to our patients.

This is an excellent opportunity for someone with existing leadership or management experience who is looking to get involved in the busy, challenging world of Primary Care. We would also welcome applications from people with experience in general practice who are looking to take the next step in their career and move into a management role.

This role is being advertised as a full time role but some flexibility could considered for the right candidate.

Please note that this advert may close before the stated closing date if sufficient applications are received.

Main duties of the job

This is an important role supporting the Practice Manager with the day-to-day running of a busy GP surgery, helping to ensure services run efficiently and patients receive a high standard of care.

Responsibilities will include supporting staff management and development, appointment and rota management, patient complaints, CQC compliance and governance, and improving practice systems and processes. You will also support the smooth running of patient services, premises and general practice operations, deputising for the Practice Manager when required.

Job description

To support the Practice Manager in all aspects of practice functionality, motivating and managing staff, optimising efficiency and overall performance, ensuring the practice achieves its long-term strategic objectives in a safe and effective working environment.

As this role will have access to a higher level of confidential data in the course of their employment, there is an expectation that the post holder will always maintain the highest level of confidentiality and integrity. Sensitive information could be from either internal sources, or from external partner organisations.

Through innovative ways of working, support the Practice Manager leading the team in promoting ED&I, quality and continuous improvement, confidentiality, collaborative working, service delivery, and learning and development, and ensuring the practice complies with CQC regulations.

The post holder will be an integral part of the general practice team.

Further information can be found in the Job Description and Person Specification attached.

About us

Frithwood Surgery is a well-established, friendly dispensing practice based just outside of Stroud. We care for around 7000 patients in the villages of Chalford, Bussage and surrounding areas.

Our team includes GPs, an ANP, 4 nurses, 2 HCAs, a phlebotomist and reception, admin and dispensary teams. We pride ourselves on being a welcoming, supportive team and on the quality of the care we provide to our patients. We work closely with our colleagues in the Stroud Cotswolds Network and are proud to have scored extremely highly for patient satisfaction in the most recent general practice patient survey.

If you have any questions or would like to arrange a visit or would just like to know more about the role and about Frithwood Surgery please contact Helena Parker (Practice Manager) [email protected]