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North Tyneside Customer Service & Admin

Bank Admin AssistantNHS

Newcastle Upon Tyne, NE27 0QJ Bank £25,272
Posted 30 October 2026 Closing date 15 November 2026
Checked 10 hours ago · still listed on NHS Jobs Closes in 15 days · 15 Nov 2026
Northumberland Park (Tyne & Wear) Rail Station (1.1 miles, direct) Northumberland Park (Tyne & Wear Metro Station) (1 mile, direct) Wallsend Metro Interchange (2.4 miles, direct)

Job summary

We require reliable, enthusiastic and motivated Clerical/Admin Assistants to join our bank. In return you will can offer you:

  • Flexible hours; choose when and where you want to work
  • Competitive pay rates; including enhanced pay for unsociable hours
  • Paid annual leave
  • NHS pension scheme
  • A fast-track recruitment process if you move to a substantive role
  • Opportunities to work in different wards and departments, including community, dental and specialist services
  • Access to Services, such as those provided by our Staff Wellbeing Team
  • Ability to book your shifts from home using our online portal
  • Option to block-book shifts in a set period
  • SMS notifications of shift availability
  • Access to staff newsletters and bulletins
  • Eligible for various local and national discounts which are available to NHS staff
  • Free uniform, where applicable

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

We are looking for enthusiastic and motivated individuals to join our busy Bank. Our roles vary from receptionists, ward clerks, data inputters, telephonists, administrators and many many more. The beauty of bank is that you can pick and chose where and when you wish to work and gain a greater understanding of the amazing teams in Northumbria.

Applications are invited from suitably qualified and experienced candidates who are able to use theirown initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills.

There are bank assignments all around the Trust, including our community settings in Haltwhistle, Berwick, Alnwick, Morpeth, Rothbury Blyth as well as our main hospitals in Hexham, Ashington, North Tyneside and Cramlington. We have a range on Monday-Friday day shifts as well as earlies, lates, twilight, nights and weekends. With bank you can pick and choose which shifts suit you.

Job description

To assist in the general efficient running of sub-specialty offices including data inputting, transcribing, typing, filing, retrieval and storage of patient records, handling post , dealing with telephone enquiries and other admin duties.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.

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