Care CoordinatorNHS

Job summary

Our PCN comprises of 3 practices- Abernethy House, The Town Surgery and Winchmore Hill Practice. The practices have a combined geographic area across West Enfield. There is a wide socio-economic and demographic served within this area which will provide an interesting and varied case mix.

Main duties of the job

The PCN teams work with a wide range of partner organisations and stakeholders, including acute trusts, mental health trusts, local authorities, community services and primary care, as well as voluntary sector organisations.

The PCN approach is to deliver integrated care based around the needs of service users and patients rather than being constrained by historical structures. We are looking to appoint Health and Social Care Coordinators who will play a key co-ordinating role at the heart of the GP Practices. The post holder will ensure that our patients receive the co-ordinated care they depend on, care, which is responsive to their needs and designed in cooperation with patients, carers and all supporting services.

Job description

• Manage and coordinate patient recalls, including routine reviews, chronic disease reviews and overdue appointments.
• Arrange and book appointments for patients, ensuring relevant reviews, investigations and follow up care are completed.
• Monitor recall lists and patient registers, identifying patients who are overdue or require further intervention.
• Liaise with clinicians, GP teams and other healthcare professionals to coordinate patient care.

About us

You will be joining an enthusiastic team of clinicians and administrators. Two of the larger practices are teaching practices so you will be well supported with on-going professional development (training support, CPD and peer support). The role will contribute to the improving quality of care of our patients across the network of practices.