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New Forest Social Care

Healthcare Support Worker (Band 2-3 Developmental)NHS

Totton, SO40 3ZN Permanent £25,272
Posted 30 October 2026 Closing date 1 November 2026
Checked 12 hours ago · still listed on NHS Jobs Closes tomorrow · 1 Nov 2026
Totton Rail Station (0.3 miles, direct) Wootton (Isle of Wight Steam Railway) (17.6 miles, direct) Albion Place (3.9 miles, direct)

Job summary

Healthcare Support Worker Band 2 to 3 development role.

Salary: £25,272 pro rata per annum.

Work Location: Totton Dialysis Unit, Southampton, SO40 3ZN.

Hours per week: Full time, 37.5 hours per week.

Operating pattern: Three shifts on Mondays, Wednesdays and Fridays, and two shifts on Tuesdays, Thursdays and Saturdays.

Working arrangements: Primarily based at Totton, with flexibility to work across other WKC units when required.

Main duties of the job

Are you the kind of person who always puts patients first? Are you a team player? Are you always looking to improve our patients' well-being?

If this is you, you could become a Healthcare Support Worker at Portsmouth Hospital University NHS Trust - you could be new to Health and Social Care, or an experienced support worker, we would love to hear from you!

Healthcare Support Workers (HCSW) are essential providers of everyday care for our patients. The HCSW role is rewarding, it's the kind of job where you will need to be organised, adaptable, resilient, and hardworking. You will have great prioritisation skills, good observational skills and have empathy for others.

Job description

You will start your career with us by taking part in our full time two week induction programme, designed to support you in finding your feet within our organisation, and enable you to feel part of the team. The induction program leads to the Care Certificate.

Totton Dialysis Unit is a nurse-led satellite dialysis unit based in Totton, Southampton, and forms part of the Wessex Kidney Centre (WKC) at Queen Alexandra Hospital. WKC is a regional renal and transplant centre, providing specialist care to over 1,500 patients receiving renal replacement therapy, including kidney transplantation, haemodialysis and peritoneal dialysis. The centre also performs approximately 100 kidney transplants each year.Situated on the outskirts of the beautiful New Forest, Totton offers convenient road and rail links, making it an accessible location.As a Band 2/3 HCSW, you will play an integral role within our friendly and supportive team, delivering safe, effective and compassionate haemodialysis care. You will work collaboratively with the wider multidisciplinary team to ensure care is coordinated, efficient and responsive to individual patient needs, while supporting patients and their families throughout their dialysis journey.The role offers opportunities for ongoing professional development through clinical practice, education, training and participation in service improvement and research. Although primarily based at Totton, you may also be required to work across other areas of WKC, including satellite units and the main renal dialysis unit, to support the wider service when necessary.

Key Responsibilities:

Under the supervision of registered healthcare professionals, you will be assisting the team with the provision of clinical care for a defined group of patients. In addition, you will take all possible steps to safeguard the welfare, safety and security of patients, visitors, and staff.

Typical day-to day duties include:

  • Providing care for patients, which will sometimes include handling of bodily fluids and excrete.
  • Providing physical comfort for patients, whilst ensuring their privacy and dignity is always maintained
  • Helping them to safely move around
  • Assisting with cleaning tasks
  • Monitoring patient conditions and report to senior team
  • Recording information to patient administration systems and assist with other administrative duties

For job details and person specification please refer to the Job Description.

About us

Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.

Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust.

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