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Cardiff Customer Service & Admin

Business AdministratorNHS

Cardiff, CF24 2HB Permanent £14.50
Posted 30 October 2026 Closing date 14 November 2026
Checked 11 hours ago · still listed on NHS Jobs Closes in 14 days · 14 Nov 2026
Cardiff Queen Street Rail Station (1.8 miles, direct) Doniford Beach (West Somerset Railway) (22.9 miles, direct) Cardiff Bus Interchange Bay 5 (2.2 miles, direct)

Job summary

The Business Administrator plays a key role in supporting the operational, financial, and administrative functions of the GP surgery. The post holder will ensure the smooth day-to-day running of the practice by providing high-quality administrative support, maintaining accurate records, supporting compliance requirements, and assisting with finance, HR, and business processes.

Main duties of the job

Administrative & Operational Support

Provide comprehensive administrative support to the Practice Manager and senior team

Manage and maintain practice records, policies, procedures, and business documentation

Support the organisation of meetings, prepare agendas, take notes of actions and decisions, and follow up actions

Handle correspondence, reports, and data entry accurately and confidentially

Maintain effective filing systems (electronic and paper)

Finance & Business Support

Assist with invoicing, payments, petty cash, and basic financial monitoring

Support financial reporting as required

Assist with NHS contract administration

Support procurement processes, liaise with suppliers and external contractors

HR & Workforce Administration

Support recruitment processes, including advertising roles and onboarding staff

Maintain staff records, training logs, and compliance documentation

Assist with rota administration, annual leave records, sickness monitoring

Governance, Compliance & Quality

Maintaining evidence, audits, and action plans

Support clinical and non-clinical audits as required

Ensure policies and procedures are reviewed and updated in line with regulations

Communication & Liaison

Act as a point of contact for the local health board and external stakeholders

Liaise with Cluster teams, NHS organisations, and other service providers

Job description

The Business Administrator plays a key role in supporting the operational, financial, and administrative functions of the GP surgery. The post holder will ensure the smooth day-to-day running of the practice by providing high-quality administrative support, maintaining accurate records, supporting compliance requirements, and assisting with finance, HR, and business processes.

Main duties of the job

Administrative & Operational Support

Provide comprehensive administrative support to the Practice Manager and senior team

Manage and maintain practice records, policies, procedures, and business documentation

Support the organisation of meetings, prepare agendas, take notes of actions and decisions, and follow up actions

Handle correspondence, reports, and data entry accurately and confidentially

Maintain effective filing systems (electronic and paper)

Finance & Business Support

Assist with invoicing, payments, petty cash, and basic financial monitoring

Support financial reporting as required

Assist with NHS contract administration

Support procurement processes, liaise with suppliers and external contractors

HR & Workforce Administration

Support recruitment processes, including advertising roles and onboarding staff

Maintain staff records, training logs, and compliance documentation

Assist with rota administration, annual leave records, sickness monitoring

Governance, Compliance & Quality

Maintaining evidence, audits, and action plans

Support clinical and non-clinical audits as required

Ensure policies and procedures are reviewed and updated in line with regulations

Communication & Liaison

Act as a point of contact for the local health board and external stakeholders

Liaise with Cluster teams, NHS organisations, and other service providers

About us

Why Choose Four Elms Medical Centre?

A Thriving, Progressive Practice:

Become an essential part of our well-established, forward-thinking GP practice. Your expertise will play a key role in delivering high-quality, patient-centred care to our diverse community.

Collaborative, Supportive Environment:

Work alongside a team of dedicated healthcare professionals who believe in open communication, mutual respect, and teamwork. Your contributions and ideas will be valued, helping to shape the future of our practice.

Ongoing Professional Development:

We are committed to helping you grow! Access continuous training and career advancement opportunities, staying at the forefront of healthcare innovation and best practices.

Diverse Patient Population:

Engage with a wide range of patients, each presenting unique healthcare needs. Your compassion will significantly impact their lives, providing care that truly matters.

Exceptional Benefits:

  • A supportive team environment that values your well-being
  • Opportunities for CPD and professional growth

If you're ready to join a team thats dedicated to patient care, we want to hear from you!

Apply / view full listing →
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