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South Gloucestershire Customer Service & Admin

AdministratorNHS

Warmley, Bristol, BS30 8XP Permanent £25,760 to £27,476
Posted 3 November 2026 Closing date 16 November 2026
Checked 8 hours ago · still listed on NHS Jobs Closes in 12 days · 16 Nov 2026
Keynsham Rail Station (2.9 miles, direct) Oldland (Avon Valley Railway) (1 mile, direct) Broad Quay (7.4 miles, direct)

Job summary

Please note, we cannot offer a Certificate of Sponsorship for this role.

If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please state the date and not your share code.

We are looking for an Administrator to join our Integrated Neighbourhood Team (INT) in South Gloucestershire

The INT is a multi-disciplinary team who assess and manage a caseload of patients with varied and complex needs. You will support clinicians in a wide range of administrative tasks. The post holder will offer administrative support across the locality and will need to be flexible with regards to working across bases.

The post holder must be able to communicate effectively with service users and colleagues alike and able to express yourself equally well verbally and in writing. This is a busy role with a need for excellent IT skills and the ability to learn new IT systems efficiently.

You must be adept at multi-tasking and excellent at managing your time and prioritising tasks to facilitate the smooth running of this key team function.

This position is full time covering both early and late shifts across a 7 day service between 8:00 and 20:00. This role does include weekend and bank holiday working.

Travel to our other base in Bradley Stoke, South Glos will be required.

*PLEASE NOTE: We do not offer remote working. The role is office-based*

Main duties of the job

  • Provide administration support to the Integrated Network Team and Administration Leads as required
  • Use Community Electronic systems i.e. EMIS, ESR, Health Roster
  • Manage telephone and e-mail queries
  • Booking clinician appointments and clinics
  • Place orders, manage deliveries and replenish stock cupboards
  • Support with sickness logging and reporting
  • Assist with booking/authorising bank shifts
  • Maintain spreadsheets and electronic documents
  • Prioritise workload, work without direct supervision
  • Reserve meeting/clinical rooms
  • Complete regular audits and stock checks
  • Attend meetings and training as required
  • Circulate information to staff as directed by the management team, ensuring distribution lists are kept up to date
  • Report any Health and Safety issues to Admin Lead
  • Record Compliments/Complaints and Adverse Events

Job description

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.

About us

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas. It's time to turn your dream into reality!

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits we offer.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find as an attachment on this vacancy.

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