Medical SecretaryNHS

Job summary

We are looking for an experienced and motivated Medical Secretary to join our friendly and supportive GP practice. The successful candidate will provide a high-quality secretarial and administrative service to our multidisciplinary team, with a particular focus on referrals, correspondence, patient information requests and liaison with hospitals and community services.

This is an excellent opportunity for someone with previous medical secretarial experience who is organised, confident using IT systems and able to manage a varied workload in a busy primary care environment. You will work closely with clinical and administrative colleagues and play an important role in ensuring patients receive an efficient and effective service.

This is a part-time post working over 5 days a week

Main duties of the job

The Medical Secretary will provide comprehensive secretarial and administrative support to the clinical team, helping to ensure the smooth and efficient running of the practice. The role will involve managing referrals and correspondence, processing patient information requests, communicating with hospitals and other healthcare services, and maintaining accurate patient records.

The successful candidate will also respond to administrative queries, support clinicians with day-to-day tasks, and work collaboratively with reception and administrative colleagues to deliver a high-quality service to patients.

Job description

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• Provide high-quality secretarial and administrative support to GPs, Physician Associates, Nurses, and other healthcare professionals.
• Process referrals via the NHS e-Referral Service (e-RS) and other referral pathways.
• Type and prepare clinical correspondence, reports, referral letters, and other documentation as required.
• Manage incoming and outgoing correspondence, including emails, letters, and electronic communications.
• Track and monitor referrals, investigations, and follow-up appointments.
• Liaise with hospitals, community services, patients, and external agencies regarding appointments and clinical information.
• Maintain accurate patient records within the clinical system (EMIS Web or equivalent).
• Scan, code, and file documents in patient records in accordance with practice protocols.
• Support clinicians with administrative tasks arising from consultations and clinical workflows.
• Handle confidential patient information in accordance with GDPR, NHS confidentiality requirements, and practice policies.
• Provide cover for members of the secretarial team during periods of sickness and annual leave.

About us

Bloomfield Medical Centre is a Primary Care provider based over two sites in Blackpool, Bloomfield Medical Centre on Bloomfield Road and Grange Park Health Centre on Dinmore Avenue. Our services are diverse, forward-thinking enabling us to deliver care to meet local priorities in relation to deprivation, chronic disease, improved access, migration from secondary care and more efficient commissioning.

We provide high quality general medical care to a registered list of over 17,000 patients over the two sites, through our dedicated team of clinical, administrative and management professionals including 8 GP Partners, Salaried doctors, Clinical Pharmacists, Nurse Practitioners, Practice Nurses and Healthcare Assistants.