St Albans Integrated Urgent Care Hub Assistant Service Manager (ASM)NHS

Job summary

Are you ready to lead and inspire a multidisciplinary team dedicated to delivering high-quality healthcare services?

Join us as an Assistant Service Manager (ASM) at the St Albans Integrated Urgent Care Hub!

About the Role:

As the ASM, you'll play a pivotal role in ensuring the smooth operation of our urgent care services while driving continuous improvement and integration.

Reporting directly to the Head of Primary and Urgent Care, you'll lead clinical staff, meet contractual KPIs, and proactively address operational challenges to maintain safe, efficient services.

Main duties of the job

Key Responsibilities:

• Lead local service delivery, ensuring quality and efficiency.
• Collaborate with the leadership team to identify development objectives and drive improvement plans.
• Manage day-to-day operations, ensuring policies and procedures are followed.
• Support clinical leads in delivering quality improvement actions.

The ideal candidate will be:

• A skilled manager with a degree or equivalent experience and formal management training, plus 12+ months in a senior role within Primary Care, ICB, or related fields.
• Proven abilities in financial management, budget control, staff leadership, and implementing systems across teams.
• Strong leadership, communication, and organisational skills, with commitment to reducing health inequalities and engaging diverse communities.
• Project management training, QI methodology, and data protection expertise

Job description

For a full job description and comprehensive person specification, please see the attached documentation.

About us

At HUC, we're proud to invest in our people by offering a wide range of exciting benefits that support your personal, professional, and financial wellbeing:

Exclusive Discounts: Unlock savings on shopping, travel, and more, through our Discount Hub, Blue Light Card, Tickets for Good, and more. From everyday essentials to special experiences, we've got your wallet covered!NHS Pension Scheme: Secure your future with the NHS Pension, offering peace of mind and long-term financial benefits for all our staff.Wellbeing Support: Your health matters! Enjoy access to counselling services, personalised health plans, meditation guides, energising fitness routines, and delicious recipes to keep you thriving every day.Recognition and Rewards: Your hard work won't go unnoticed! Celebrate your achievements with peer shout-outs, special awards, and exclusive event vouchers that show how much we appreciate you.Financial Perks: Take the stress out of money matters with free financial advice, a healthcare cash plan to cover everyday expenses, and smart savings options through our Credit Union.Career Growth: Build the future you deserve with our My Academy training programs, exciting internal vacancies, and regular updates to keep you in the loop with HUC news and opportunities.Office Comforts: Stay refreshed with unlimited tea and coffee, enjoy the ease of free parking, and recharge in our dedicated relaxation areas. Plus, join in on engaging team events that make every workday more enjoyable!