Local Facilitator - Proactive CareNHS

Job summary

North West Newham Proactive Care Team are looking for an enthusiastic and proactive Local Facilitator to help connect residents with services, community resources, and support that enables them to live healthier and more independent lives.

The Local Facilitator will play a vital role in engaging residents, coordinating access to local services, and ensuring support plans are delivered effectively. Working alongside the Clinical Care Coordinator and partner agencies, the postholder will help residents navigate health, social care, voluntary sector, and community support systems.

This role is ideal for someone with experience in community engagement, social prescribing, health improvement, care navigation, or community development.

The post is offered as a six-month fixed-term appointment, with the potential for extension subject to funding and service requirements. Applications for secondment opportunities will also be considered, subject to the agreement of the applicant's substantive employer Flexible working and job-share arrangements will be considered.

The closing date for applications is 18.11.2026, however, we reserve the right to close the advert earlier due to volume of applications

Main duties of the job

The Local Facilitator provides operational and administrative coordination for the proactive care programme, ensuring residents are identified, cases are prepared efficiently, MDT processes run effectively, and actions are tracked through to completion. The role acts as a critical link between residents, care coordinators, MDT members and partner organisations.

Job description

Programme Coordination

Coordinate administrative processes that enable the care coordination model to function effectively.

Resident Identification

Support the collation of eligible resident cohorts from the cohort patient lists.

Validate and maintain lists and programme registers.

MDT Administration and Facilitation

Ensure relevant stakeholders receive information in advance of meetings.

Record decisions, recommendations, actions and agreed outcomes.

Monitor completion of agreed actions and escalate delays where appropriate.

Information Management

Maintain accurate programme records and tracking systems.

Ensure documentation is complete, accessible and shared appropriately.

Support data collection for programme monitoring and evaluation.

Stakeholder Liaison

Act as a key point of contact for operational enquiries.

Ensure information flows effectively across the MDT.

Support service users and professionals in navigating programme processes

About us

Newham Health Collaborative (NHC) CIC is a GP federation representing all the GP practices within the Newham borough boundaries. This covers a population of approximately 400,000 patients. We are established as a Community Interest Company, wholly owned by our 43 GP practice members. We invest any surplus we secure into services for primary care and our patients.