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Dudley Customer Service & Admin

Business Support OfficerNHS

Dudley, DY2 8PS Fixed-Term £28,392 to £31,157
Posted 5 November 2026 Closing date 19 November 2026
Checked 17 hours ago · still listed on NHS Jobs Closes in 8 days · 19 Nov 2026
Tipton Rail Station (1.7 miles, direct) Flood Street (West Midlands Metro) (0.1 miles, direct) Merry Hill Bus Station (2.3 miles, direct)

Job summary

As a Business Support Officer at Black Country Healthcare Foundation Trust, you'll be providing essential administrative support for the successful delivery of the Lead Provider Programme.

You'll be responsible for organising meetings, taking minutes, raising purchase orders, and liaising with internal and external partners to ensure the programme runs smoothly. You'll be working closely with the various Commissioning Teams and back office functions to collate information and produce documentation to a high standard.

This is an exciting opportunity to play an important role in the delivery of a crucial programme.

Main duties of the job

As a Business Support Officer, you'll be responsible for providing administrative support to the Transformation & Integration Hub, including organising meetings, taking minutes, and producing documentation. You'll be working independently and exercising control over your workload, while also seeking advice and assistance from senior staff when necessary. You'll need to develop good relationships with stakeholders, partners, and providers, ensuring confidentiality is maintained at all times. You'll also be responsible for packages of care on our Access Adam system.

Job description

As a Business Support Officer, you'll be responsible for providing administrative support to the Transformation & Integration Hub, including organising meetings, taking minutes, and producing documentation. You'll be working independently and exercising control over your workload, while also seeking advice and assistance from senior staff when necessary. You'll need to develop good relationships with stakeholders, partners, and providers, ensuring confidentiality is maintained at all times. You'll also be responsible for packages of care on our Access Adam system.

About us

As a Business Support Officer, you'll be responsible for providing administrative support to the Transformation & Integration Hub, including organising meetings, taking minutes, and producing documentation. You'll be working independently and exercising control over your workload, while also seeking advice and assistance from senior staff when necessary. You'll need to develop good relationships with stakeholders, partners, and providers, ensuring confidentiality is maintained at all times. You'll also be responsible for packages of care on our Access Adam system.

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