Head of Business ChangeMinistry of Justice

24091

Descriptions & requirements

Job description

Proud to serve. Proud to keep justice going.

About us

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales and non-devolved tribunals in Scotland and Northern Ireland. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice.  We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.

About your role

Your role will lead on business change activities on a day-to-day basis. You will be responsible for driving and overseeing the delivery of business change within a region, working with Head of Service Performance Improvement on strategic regional change planning and capability needs.

You will be responsible for national change partnering, leading a team of business change professionals and operational colleagues to deliver change initiatives across the region through proactive, close collaboration with key senior stakeholders including central projects, National Business Change Leads, Service Managers, and regional operational leads and the use of data from standard change planning tools such as the Change Load Heat Map and Local Change Assessments to plan and prepare the business for the impact of the changes and safely manage and implement change.

You will plan and manage regional change activity, using the standard toolkit and frameworks, to ensure that activities are planned, completed, and properly supported to enable the business to implement the agreed change and realise the business benefits. Ensuring project risks are managed and escalated as required.

Building change capability across the wider change community using continuous improvement tools and techniques, alignment to the Government Online Skills Tool (GOST) and role modelling the use of appropriate standard change tools and templates to support the consistent implementation and embedding of change and the establishment of business change as a professional service within the organisation.

About you

You will have recent knowledge, experience, and practical application of leading and delivering business change and Implementation in a complex environment. You can build strong partnering relationships to drive the development, standardisation and professionalisation of an End-to-End Integrated Change function to establish and embed specialist change roles within the organisation and build change capability. With strong senior stakeholder management skills, including presenting complex information at Director level and a strong communicator, you are able to influence stakeholders and communicate messages clearly to a range of audiences at all levels - both verbally and in writing to persuasively bring stakeholder on the change journey.

You will hold or be willing to work towards project and change management qualifications and levels such as:

• Managing successful Programmes - Practitioner
• APMG Change Management - Practitioner
• APM Project Management Qualification
• APM chartered Project Professional

Location:

There is 1 post available:

The post holder can be based at any HMCTS site in the North East but regular travel across the region is required.

Further details:

Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible, and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible, and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy. For this particular role a minimum of 30 hours over 5 days would be considered to meet the needs of the business.

Sift

Should a large number of applications be received the sift may be carried out on the lead behaviour ‘Leadership’ only.

Interview

A 5 minute verbal presentation will be required.  Details of this will be provided to those candidates invited to interview.  Interviews will be held via Microsoft Teams.