Business Support AssistantCouncil

About the Role

We are looking to recruit a business support assistant for our Family Wellbeing centres. We are looking for applicants to apply for these posts who will provide a welcoming first point of contact, whether face to face, telephone, e-mail or via social media for our families and who would promote a wide range of needs they can access at the family centres. Providing information advice and assistance including how to access services across the community, third sector, local authority, and health.

Also, the expectation would be to provide a wide range of financial support including petty cash, monitoring systems, a knowledge of Microsoft Office, data input, administration duties, supporting the centre staff and area manager. You must be flexible in your approach as you may be asked to cover other centres as and when needed. The successful candidate will need to have a full DBS check. This role is nonhybrid working and office-based Monday to Friday 9-5.

This role will involve you supporting a team of professionals such as early help workers, Hub managers and greeting members of the public such as families you will be the receptionist for the Centre. You will also be required to take notes at meetings such as the daily allocation meetings. You will also be required to collate information such as human traffic into the Hub on the footfall tracker.There will be an expectation to be a first aider. More information can be found in sections 6, 9 and 10 of the recruitment pack.

This is an exciting and rewarding opportunity for someone who thrives on being organised, is approachable and wants to be at the heart of a busy and varied working environment.

You will offer a warm and supportive presence, and approach every task with professionalism and a positive, can-do attitude. Confidentiality is essential in this role, and we’re looking for someone who can be trusted to handle sensitive information with care, discretion, and integrity.

As a person, if you’re someone who enjoys helping others, takes pride in delivering high-quality support, and brings energy, adaptability, and a genuine passion for making a difference, we’d be delighted to hear from you.

The closing date for this vacancy is Tuesday 24th November 2026 (or earlier in the event of high volume of applications being received).

Provisional interview date Friday 18th December 2026

Position type: Full Time