Regional Estates Training & Development Administration officerNHS

Job summary

The Regional Training and Development Administration Officer provides a high-quality, proactive and efficient administrative service to the Northern & Yorkshire NHS Assessment Centre, supporting the delivery of Healthcare Engineering Specialist Technician (HEST) apprenticeship programmes across participating NHS organisations. The post coordinates apprentice timesheets, attendance, absence and holiday records, Individualised Learner Record information, certificates, learner files, progress reviews, meetings, Management Review Group agendas and minutes, employer communications and general team administration. The role supports accurate allocation and recording of apprenticeship levy funding, maintains evidence required for funding assurance and Ofsted inspection, and helps the Centre meet the additional governance responsibilities associated with its recent main provider status. By maintaining complete, accurate and auditable records, the officer enables Regional Training and Development managers to focus on training, assessment, learner support, employer engagement and quality assurance. The role therefore contributes to apprentice progression, effective use of NHS England funding and the development of competent HEST professionals who will undertake compliance maintenance across the wider NHS This post may close early due to high amount of applications

Main duties of the job

The post supports the financial, regulatory and quality-assurance requirements of the apprenticeship programme by maintaining accurate levy-funding records and ensuring funding is correctly allocated and evidenced for each apprentice and participating employer. The officer maintains complete and auditable documentation for NHS England funding assurance, Education and Skills Funding Agency requirements and Ofsted inspection, while monitoring deadlines, file completeness, data-quality errors and learner progression. This administrative capacity allows Band 5 managers to concentrate on training, assessment, learner support, employer engagement and quality assurance, supporting the development of competent HEST apprentices who will undertake compliance maintenance across the wider NHS.

Job description

The Regional Training and Development Administration Officer provides a high-quality, proactive and efficient administrative service to the Northern & Yorkshire NHS Assessment Centre, supporting managers, Centre employers and the wider team in the effective delivery of regional apprenticeship training. Working under the guidance of the Regional Training and Development Manager, the post holder manages day-to-day administrative activity, including collating, monitoring and reporting apprentice timesheets, sickness absence and holiday records; highlighting late submissions and other concerns; producing monthly reports; completing and inputting Individualised Learner Record documentation for government funding claims; logging certificates; and maintaining accurate electronic and paper apprentice files. The role also arranges learner reviews and meetings, issues diary invitations, prepares quarterly Management Review Group agendas, collates supporting documents, attends meetings and produces accurate minutes and action records. Additional responsibilities include responding effectively to enquiries, providing information and guidance to colleagues, managers and Centre employers, handling complex, confidential or sensitive information appropriately, maintaining stationery and placing orders through Cardea, providing cover during periods of leave or absence, and undertaking other duties in response to service needs. The post holder is expected to work autonomously, manage a demanding workload, achieve deadlines linked to Centre and apprenticeship funding agreements, maintain high standards of accuracy and customer service, promote equality and diversity, comply with infection prevention and control requirements, and occasionally travel across the Centre region

About us

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

North Tees & Hartlepool Solutions is an NHS owned company of North Tees and Hartlepool NHS Foundation Trust. The successful applicant will be an employee of the subsidiary and not the NHS.

We will support staff through providing an inclusive and supportive workplace with health & well-being initiatives and opportunities for development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition, Managers Awards and Shining Stars.

We support the Making Every Contact Count approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

We recruit for values and "Together we are North Tees & Hartlepool"