Quality Outcomes Supervisor and Outcomes AnalystNHS

Job summary

The post holder will provide specialist operational, analytical and supervisory support to the Trust's Quality Outcomes function. They will independently coordinate outcomes data collection programmes, analyse complex patient outcome datasets, support digital systems development and contribute to service improvement initiatives that support local, regional and national reporting requirements.

Under current Home Office Immigration Rules, this role does not meet the UK Visas and Immigration criteria and the position is not therefore eligible for skilled worker sponsorship. Applications from candidates that require skilled worker sponsorship will NOT be shortlisted.

Main duties of the job

The post holder will provide operational leadership and specialist support within the Quality Outcomes Department, overseeing the day-to-day supervision, work allocation and development of departmental staff. They will support recruitment, induction, training, appraisal processes and the management of annual leave and timesheet records, ensuring high standards of performance and service delivery. The role requires specialist expertise in Patient Reported Outcome Measures (PROMs), outcomes data collection methodologies and reporting requirements, ensuring that all outcomes data is accurately collected and reported to support Trust objectives, CQUINs, Best Practice Tariffs (BPT) and national reporting requirements. The post holder will analyse complex datasets, investigate data quality issues, identify trends and deterioration in patient outcomes, and take appropriate corrective action where required. They will provide expert advice and guidance to clinicians and staff on outcomes data, reporting processes and data quality, whilst producing regular reports and analyses to support clinical services, research, audit, service improvement initiatives and organisational decision-making.

Job description

The post holder will be responsible for the preparation, analysis, interpretation and reporting of patient outcomes and performance information to support clinical services, quality improvement initiatives and organisational objectives. They will coordinate multiple concurrent workstreams, including National PROMs, local outcomes programmes, digital outcomes collection, audit requests and routine reporting requirements, ensuring deadlines and national reporting timescales are achieved. The role involves monitoring data quality, maintaining the accuracy and completeness of outcomes datasets, analysing complex information from multiple sources, and producing detailed statistical and performance reports to support clinical decision-making, service evaluation and the assessment of health gains across patient pathways. The post holder will support the development, implementation and ongoing optimisation of digital systems used for patient outcomes collection, maintaining reporting databases, dashboards and data quality monitoring processes. They will contribute to service development, transformation projects, business cases and departmental procedures through the provision of specialist analysis and reporting expertise. The role requires effective communication with clinicians, managers, patients and external organisations to understand reporting requirements, resolve queries and present findings clearly. The post holder will support departmental workload management, deliver staff briefings, coordinate incoming requests, undertake regular quality assurance activities and represent the Quality Outcomes Department at internal and external meetings as required.

About us

The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.

In the National Staff Survey, 69% of our staff would recommend the Trust as a place to work and 91% would recommend the hospital to a friend or relative for treatment.

Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities.

RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.