Team ManagerNHS

Job summary

The post holder is responsible for providing strong operational leadership to a multidisciplinary clinical team within the East ADAPT team in Bromley.

The role ensures the delivery of a high-quality, efficient, and patient-focused adult mental health service, operating within available resources and in line with Trust values.

A central aspect of the role is ensuring that services are comprehensive, adaptable, and recovery-focused, with meaningful involvement of service users and carers embedded across the care pathway.

The post holder ensures that clinical activity, team performance, risk management, and service standards are maintained to a high level while promoting a positive team culture and supporting continuous improvement in the locality.

Main duties of the job

• Lead the day-to-day operation of the multidisciplinary team, overseeing referral screening, assessments, treatment planning, and smooth patient flow through the service.
• Manage, supervise, and support staff, ensuring regular supervision, performance monitoring, development planning, and clear communication across the team.
• Hold and manage a clinical caseload, including complex cases, offering guidance and clinical oversight to colleagues to ensure safe and effective care.
• Embed strong risk management practices, ensuring the team responds appropriately to safeguarding concerns, serious incidents, complaints, and learning opportunities.
• Oversee resource and budget management, ensuring services are delivered cost-effectively while maintaining clinical quality and compliance with Trust policies and operational standards.
• Lead on recruitment and workforce development, contributing to service planning, team culture, and continuous improvement across the locality.
• Promote equality, diversity, inclusion, and patient-centred values, ensuring the service is responsive, accessible, and aligned with the Trust's values and strategic priorities.

Job description

Leadership & Management

The post holder provides effective leadership to ensure the team delivers safe, highquality care aligned with Trust standards and operational policies. Responsibilities include driving performance, supporting staff through supervision and development, ensuring HR processes are followed, and promoting a positive, inclusive team culture. The role involves monitoring service demand, developing action plans, supporting workforce planning, contributing to policy development, and ensuring systems are in place to track service activity, unmet needs, and financial performance.

Clinical & Operational Responsibilities

The role requires managing a clinical caseload, including complex cases, and offering clinical guidance to staff. The post holder ensures effective risk management, safeguarding compliance, and appropriate responses to incidents and complaints. They promote evidencebased practice, maintain oversight of referral screening, assessments, and treatment planning, and ensure the team follows agreed procedures, governance frameworks, and operational standards. Active involvement in embedding learning from incidents and complaints is essential.

Governance, Communication & Service Quality

The post holder ensures strong communication systems within the team, supporting accurate information sharing around risk, care planning, and discharge coordination. They maintain high standards of clinical documentation and ensure compliance with governance, health and safety, and infection control requirements. The role promotes equality, diversity, inclusion, and a recoveryfocused approach, while engaging with service users and carers to improve service quality and experience.

About us

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

• We're Kind
• We're Fair
• We Listen
• We Care