Diabetes Team SecretaryNHS

Job summary

A post has arisen for a full-time Band 3 Support Secretary within the Countywide Diabetes Specialist Nurse Service, based in Camborne Redruth Community Hospital. We are seeking an experienced secretary who has an enthusiastic and flexible approach to a varied and sometimes pressurised workload.

The successful candidate will have excellent communication, IT and time management skills, plus an ability to work independently without direct supervision, are essential to ensure the smooth running of the service.

Main duties of the job

To provide medical secretarial support to various key functions within the clinical team. Assist in the continuity of service by working as part of the Integrated Diabetes Specialist Nurse Service which provides a countywide service. Be the first point of contact for all patients, their relatives and carers, health and social care professionals, referrers and visitors and ensure they are fully assisted, as required.

To Support in the provision of administrative functions within a clinic team setting, supporting a range of tasks which could include:

• Answering the telephone, taking accurate messages and forward queries/information to the relevant person/department, managing outpatient appointments
• Using electronic and paper-based patient information retrieval systems.
• Managing electronic diary / appointment systems.
• Audio typing.
• Photocopying/Printing
• Ordering of stores
• Data entry
• Minute taking
• Diary management
• Ad hoc administration
• Liaising across the health care system

Maintaining confidentiality all times whilst carrying out these tasks.

Job description

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 5,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 10 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use out services.