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If you would like to have an informal chat about the role, please contact James Whiter, Repairs and Compliance Manager on 0115 917 3445.

We are seeking an enthusiastic, self-motivated and customer-focused individual, who can fulfil this challenging but rewarding role within the Council’s Housing Repairs team.

In this role you will spend the majority of your time visiting properties to inspect required repairs or defects. You will use your strong communication skills to liaise with tenants and leaseholders in regards to repairs in their home, including providing full explanations of work required, and realistic timescales for completion.

Using the knowledge you have gained from working in a similar role, you will ensure correct diagnosis of repair issues, and trades and materials required to complete the work, so that work can be completed at first visit. Working with the wider Repairs team to ensure that work is booked, you will promptly record outcome of inspections on the housing management system, providing detailed notes and photographs.

You will also raise works orders for external contractors for specialist works or urgent works that are unable to be completed in-house. You will build positive working relationships so that work is completed promptly and to a high standard.

We’re looking for an individual who has experience in:

Undertaking property inspections

Working with tenants and leaseholders

Working in a team

Accurate record keeping

Working with internal and external stakeholders including colleagues from other departments

The ideal candidate will:

Have a qualification in building surveying or considerable experience working in a housing repairs team

Have strong communication skills, both verbal and written

Have strong ICT skills

Be enthusiastic and self-motivated

Have a flexible approach to meet the needs of a demanding service

Be someone who represents our GREAT values and behaviours

What you need to know:

If you would like to have an informal chat about the role, please contact James Whiter, Repairs and Compliance Manager on 0115 917 3445.

Please note: Previous applicants need not apply

The Council has five GREAT values which represent our standards and expectations of how we’ll work.

As a disability confident employer and an organisation that is committed to equal opportunities, we welcome applications from all sections of the community.

The Council embraces flexible ways of working to ensure that we can attract the best talent and experience and get the most from our employees. Whilst meeting the needs of our residents is a priority and we can’t guarantee we can accept all flexible working requests, we are happy to discuss your options when you apply for a job with us.

As a Broxtowe Borough Council employee you can enjoy many benefits including a generous pension fund, loyalty awards and family friendly policies to help you balance your work and family life, as well as discounts and offers as part of our employee benefits scheme.