Staff - Force Control Room OperativePolice

To answer all calls for service in the Force Control Room, providing the public with advice and guidance, ensuring incidents are risk assessed and then graded, allocating and dispatching the appropriate resources in accordance with that assessment and ensuring that they are resolved correctly. Our Force Control Room (FCR) is the beating heart of policing in Northamptonshire. Answering emergency 999 calls and non-emergency 101 calls, as well as sending police officers to incidents across the county, our FCR operatives are hard at work 24 hours a day, 7 days a week, 365 days of the year. Core shift pattern is 4 on 4 off (2 x 12 hour days followed by 2 x 12 hour nights), other patterns are available with a reduced shift enhancement. Based at Force Headquarters at Wootton Hall, Northampton, the team takes an average of 1,200 calls a day - and no two are the same. One minute you could be taking the details of a stolen vehicle, the next you may be sending officers to a report of an armed robbery. Benefits: Competitive starting salary of £30,333 (full time, part time per rota) Additional shift enhancement depending on the shift pattern. Annual leave entitlement of 25 days which is increased by 5 days after 3 years continuous service. 24/7 on-site gym and canteen facilities Access to round the clock employee assistance programmes including counselling Local Government Pension Scheme (LGPS) If you think you've got what it takes to join our dedicated team, then apply now.