Receptionist, Dr Harris & PartnerGP Practice

We are a large and friendly GP Practice based in Springburn. Our team includes 5 GP Partners, 2 Practice Nurses, 12 Receptionists and a range of other healthcare professionals working within the practice.

We currently have an opportunity for an experienced Medical Receptionist, to join our busy and growing team on a part-time basis.

The Role:
We are looking for an enthusiastic, motivated and reliable team player who can work effectively in a busy environment.
The successful candidate should be flexible and willing to provide cover for sickness and annual leave when required. They should be able to work well under pressure, use their own initiative and communicate effectively with patients, colleagues and external organisations.
Previous reception experience is desirable, ideally within a healthcare or GP Practice setting. Strong IT skills are essential, including experience using Word, Excel and Outlook. Experience of EMIS and Docman would be advantageous; however, full training will be provided.

Duties will include:
Processing prescription requests
Handling patient queries in person and by telephone
Booking, amending and cancelling appointments
Managing GP diaries and appointment availability
General patient administration, including registrations and correspondence
Scanning, filing and processing incoming documentation
Stock control and ordering of clinical and administrative supplies
Liaising with external services, including pharmacies, nursing homes, treatment rooms and hospitals to support patient care
Maintaining accurate and confidential patient records
Supporting colleagues and contributing to the smooth running of the reception service

Hours and Contract:
Hours: Part-time – minimum of 18 hours per week

The practice is open Monday to Friday, 8.30am to 6.00pm, and the successful candidate must be able to work flexibly within these hours.

Contract: This role will initially be offered on a 6-month fixed-term contract, subject to a probationary period. Following successful completion of the probationary period, the position will become permanent.

Starting rate: £12.71 per hour

Please apply by emailing your CV to Alix Maguire, Practice Manager, at [email protected]