Assistant Operations Manager (Technical)Council
Work base: Abergele / Tan y Gopa Depot
Are you ready to take the next step in your highways or public rights of way career?
Do you thrive in a role where no two days are the same—leading people, solving problems, and shaping the future of our county’s infrastructure?
If so, we’d love to hear from you.
About the Role
We are looking for a motivated and forward thinking Assistant Operations Manager (Technical) to support the Operations Manager in delivering high quality, safe, and sustainable highway maintenance and public rights of way services across Conwy.
This is a key leadership position, responsible for:
• Coordinating capital highway refurbishment programmes
• Managing Area and Drainage Maintenance Officers and specialist rights of way staff
• Leading on asset management processes, data analysis and investment planning
• Overseeing winter maintenance planning and updates to the Winter Maintenance Plan
• Ensuring service performance, compliance, and continual improvement
• Participating in the out of hours duty rota as Duty Control Officer
You’ll play a vital part in shaping Conwy’s infrastructure and ensuring that residents and visitors can travel safely across our extensive highway and rights of way network.
What You’ll Be Doing
• Developing and improving strategic asset management plans and operational procedures
• Analysing technical and operational data to prioritise programmes of work
• Managing budgets and forward planning service delivery
• Working closely with in house engineering teams, contractors, and partner services
• Leading, coaching, and developing staff to deliver excellent frontline services
• Conducting inspections, audits, investigations, and technical assessments
• Ensuring health & safety, quality standards, and legislative compliance across the service
What We’re Looking For
We’re seeking someone who is:
• An experienced technical or highways professional with significant management experience
• A confident leader who can motivate, influence, and support both operational and technical staff
• Highly organised, analytical, and able to manage complex workloads under pressure
• Effective at developing partnerships and communicating with a wide range of stakeholders
• Committed to delivering high quality public services and continuous improvement
• Able to work across the county, including challenging terrain, and take part in an out of hours rota
Essential Requirements:
• Relevant degree level qualification
• Or a professional qualification in a related discipline
• Or a minimum five years’ experience in a technical or management role in highway maintenance
• Strong understanding of highways and public rights of way legislation, engineering methods, contract management and procurement
• Ability to communicate effectively in English
Desirable:
• HNC in Civil Engineering
• Welsh language skills
Why Join Us?
At Conwy County Borough Council, you’ll be part of a team that values:
• People centred leadership
• Innovation and continuous improvement
• Supportive working relationships
• Professional development and training
• Diversity, equity and inclusion
You’ll have the opportunity to make a real impact on the local environment and the communities we serve.
Apply Now
If you’re ready to develop your career and help us maintain and improve one of Wales’ most diverse highway and rights of way networks, we’d love to hear from you.
This role offers flexible working options for a work life balance. This can include adjusting your working day and hybrid working, ie a balance of office and home working.
Manager details for informal discussion: Sophie Birchall-Rogerson, Operations Manager ([email protected] / 01492 574158)
Welsh Language Skills:
The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We’re passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.
Conwy is committed to safeguarding. Qualifications and references will be verified.
Click here to discover the benefits of joining Team Conwy.
Learn more about our recruitment process by visiting our Recruitment Process Page
We’re committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.
We welcome and encourage applicants from all backgrounds and experiences.
We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an ‘E’ on the Person Specification).
We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support. There are options to apply via different formats, please contact the HR Team on 01492 576129 to discuss how we can support you. These requests will not put you at any disadvantage. Need some support with your application? We've got tips, guidance and support services to help you through it.