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Hounslow Customer Service & Admin

Admin Assistant - Care HomeNHS

Isleworth, TW7 6UH Permanent £14.37
Posted 8 September 2026 Closing date 7 November 2026
We last saw this on 28 Sep · check it's still open on NHS Jobs Closes in 5 days · 7 Nov 2026
Isleworth Rail Station (0.3 miles, direct) Hounslow East Underground Station (1 mile, direct) Montpelier Road / Eaton Rise (3.7 miles, direct)

Job summary

ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGE In retu

Main duties of the job

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver quality care and support to residents. The role requires answering the phone, handling files, and supporting managers. Responsibilities also include meeting and greeting visitors, engaging with residents, and showing potential clients and their families around the facility. The role seeks individuals who can multi-task, have good computer skills, and a confident telephone manner. Being a people person is crucial as the role involves taking a genuine interest in residents and their families. Courses are available to help develop your skills. The rewards package includes a competitive salary, free training and development for all roles, access to wellbeing and support tools, a range of retail discounts and savings, unlimited referrals with the 'Refer a Friend' bonus scheme, and Employee of the Month rewards and Long Service Awards.

Job description

ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.

ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'

Workplace Pension scheme, with Employer contributions from 3%

And so much more!

If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

About us

Barchester Healthcare is a prominent care home provider known for delivering high-quality care and support. Their goal is to create a vibrant, happy environment for residents in their facilities. The organization values staff dedication and offers a range of benefits to its employees. These benefits include free training and development opportunities, access to wellbeing and support tools, and various retail discounts. Barchester Healthcare emphasizes creating a supportive workplace where employees can develop their skills and careers. Employees are encouraged to engage with residents and potential clients, demonstrating the unique offerings of their care home settings. The organization recognizes the role of its staff in maintaining the standards of care expected by residents and their families. Overall, Barchester Healthcare is committed to building an environment where both residents and staff can thrive, offering assistance and support through various programs and initiatives.

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