Dispensary Lead in General PracticeGP Practice
Job summary
To lead the safe, efficient and effective operation of the practice dispensary, ensuring compliance with all relevant legislation, NHS regulations and practice policies. The post holder will oversee dispensary staff including rotas and cover, maintain accurate stock control, support financial and regulatory requirements, and ensure the safe management of medicines, including controlled drugs.
PLEASE NOTE, LIKE MANY SURGERIES, WE HAVE A POLICY WHEREBY STAFF CANNOT BE REGISTERED AS PATIENTS. IF YOU ARE CURRENTLY REGISTERED AT ALBRIGHTON MEDICAL PRACTICE AS A PATIENT, YOU WOULD NEED TO REGISTER ELSEWHERE BEFORE YOUR EMPLOYMENT COMMENCED.
Main duties of the job
Leadership and Supervision
Dispensing Services
Stock Management
Financial Responsibilities
Controlled Drugs
Dispensary Registration and Compliance
Governance and Quality
General Responsibilities
About us
Albrighton Medical Practice is a friendly and forward-thinking GP surgery committed to delivering high-quality patient care. We pride ourselves on providing a supportive working environment where staff are encouraged to develop their skills and contribute to continuous improvement.
Details
Date posted
28 August 2026
Pay scheme
Other
Salary
£15.88 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A2141-26-0004
Job locations
Shaw Lane
Albrighton
Wolverhampton
WV7 3DT
United Kingdom
Job description
Job responsibilities
Leadership and Supervision
Lead and support dispensary staff in their daily duties.
Provide training, guidance and supervision to dispensary team members.
Assist with staff rotas and workload allocation.
Support recruitment, induction and performance management processes.
Dispensing Services
Ensure prescriptions are dispensed accurately, safely and efficiently.
Maintain compliance with Standard Operating Procedures (SOPs).
Resolve dispensing queries in liaison with GPs, pharmacists and patients.
Ensure all dispensing records are maintained accurately.
Stock Management
Monitor and maintain appropriate stock levels.
Order medicines and dispensing supplies.
Manage stock rotation and expiry date checks.
Investigate and report stock discrepancies.
Ensure secure storage of medicines at all times.
Vaccines and Financial Responsibilities
Complete end-of-month vaccine stock reconciliations and vaccination counts.
Maintain accurate vaccine stock records and cold chain documentation.
Complete VAT returns and associated financial reconciliation processes relating to dispensary activity.
Assist with claims, rebates and NHS reimbursement processes as required.
Produce dispensary reports for the Practice Manager and Partners.
Controlled Drugs
Maintain controlled drug registers in accordance with legal requirements.
Conduct and document regular controlled drug stock checks.
Arrange and oversee the denaturing and destruction of controlled drugs in line with legislation and practice policy.
Investigate and report controlled drug discrepancies immediately.
Dispensary Registration and Compliance
Process patient dispensing registrations, removals and eligibility reviews.
Maintain accurate dispensing patient records.
Ensure compliance with NHS dispensing regulations and contractual requirements.
Support CQC inspections and audits.
Governance and Quality
Participate in clinical governance activities and audits.
Investigate incidents, near misses and medication errors.
Ensure dispensary SOPs are reviewed and updated regularly.
Maintain confidentiality and comply with GDPR requirements.
Ensure compliance with health and safety, COSHH, infection prevention and safeguarding policies.
General Responsibilities
Attend team meetings and mandatory training.
Maintain professional competence through continuing professional development.
Undertake any other duties appropriate to the role and grade as requested by the Practice Manager.
Job description
Job responsibilities
Leadership and Supervision
Lead and support dispensary staff in their daily duties.
Provide training, guidance and supervision to dispensary team members.
Assist with staff rotas and workload allocation.
Support recruitment, induction and performance management processes.
Dispensing Services
Ensure prescriptions are dispensed accurately, safely and efficiently.
Maintain compliance with Standard Operating Procedures (SOPs).
Resolve dispensing queries in liaison with GPs, pharmacists and patients.
Ensure all dispensing records are maintained accurately.
Stock Management
Monitor and maintain appropriate stock levels.
Order medicines and dispensing supplies.
Manage stock rotation and expiry date checks.
Investigate and report stock discrepancies.
Ensure secure storage of medicines at all times.
Vaccines and Financial Responsibilities
Complete end-of-month vaccine stock reconciliations and vaccination counts.
Maintain accurate vaccine stock records and cold chain documentation.
Complete VAT returns and associated financial reconciliation processes relating to dispensary activity.
Assist with claims, rebates and NHS reimbursement processes as required.
Produce dispensary reports for the Practice Manager and Partners.
Controlled Drugs
Maintain controlled drug registers in accordance with legal requirements.
Conduct and document regular controlled drug stock checks.
Arrange and oversee the denaturing and destruction of controlled drugs in line with legislation and practice policy.
Investigate and report controlled drug discrepancies immediately.
Dispensary Registration and Compliance
Process patient dispensing registrations, removals and eligibility reviews.
Maintain accurate dispensing patient records.
Ensure compliance with NHS dispensing regulations and contractual requirements.
Support CQC inspections and audits.
Governance and Quality
Participate in clinical governance activities and audits.
Investigate incidents, near misses and medication errors.
Ensure dispensary SOPs are reviewed and updated regularly.
Maintain confidentiality and comply with GDPR requirements.
Ensure compliance with health and safety, COSHH, infection prevention and safeguarding policies.
General Responsibilities
Attend team meetings and mandatory training.
Maintain professional competence through continuing professional development.
Undertake any other duties appropriate to the role and grade as requested by the Practice Manager.
Person Specification
Qualifications
Essential
NVQ Level 3 Pharmacy Services
GP dispensary experience
Knowledge of NHS dispensing regulations
Experience of controlled drug management
Team leadership experience
Experience completing VAT returns
Vaccine stock management experience
Excellent organisational skills
IT and clinical system skills
Person Specification
Qualifications
Essential
NVQ Level 3 Pharmacy Services
GP dispensary experience
Knowledge of NHS dispensing regulations
Experience of controlled drug management
Team leadership experience
Experience completing VAT returns
Vaccine stock management experience
Excellent organisational skills
IT and clinical system skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Albrighton Medical Practice
Address
Shaw Lane
Albrighton
Wolverhampton
WV7 3DT
United Kingdom
Employer's website
https://www.albrightonmedicalpractice.nhs.uk (Opens in a new tab)
Employer details
Employer name
Albrighton Medical Practice
Address
Shaw Lane
Albrighton
Wolverhampton
WV7 3DT
United Kingdom
Employer's website
https://www.albrightonmedicalpractice.nhs.uk (Opens in a new tab)
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