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Dorset Customer Service & Admin

AdministratorNHS

Dorchester, DT1 2EN Permanent £28,000 to £30,000
Posted 9 September 2026 Closing date 9 October 2026
Dorchester South Rail Station (0.3 miles, direct) Norden - Park and Ride (Swanage Railway) (17.2 miles, direct) Temp Bus Station (20.1 miles, direct)

Job summary

Package Description: Are you a detail-oriented individual with a passion for administration tasks? Are you looking to use your skill set in a rewarding environment with our welcoming and specialised support team at Cheriton care home? Come and join the Agincare family as anAdministrator! Where you'll be working Click here to view the care home: Cheriton Care Home in Dorchester, Dorset | Agincare Care Centre Care Quality Commission rating - GoodAs an Agincare employee you'll enjoy Salary £28,000 - £30,000 per annum. DOERefer a friend scheme earn up to £1000 Outstanding career development Fully funded training up to QCF Level 5 Blue Light discount package Company pension scheme What is required from you? A minimum of 12 months on your right to work You will have be a self-motivated and organised individual with experience within an administrative function, ideally in the Health & Social Care industry.

Main duties of the job

As an Administrator at Agincare Homes Holdings, you will be joining our welcoming and specialised support team at Cheriton care home. You'll be responsible for answering telephones, directing calls, maintaining office diaries, scheduling appointments, and communicating effectively with residents, families, and health professionals. You will also ensure files are ready for auditing and safeguard residents against abuse. We value a self-motivated and organised individual with administrative experience, ideally in Health & Social Care. Agincare offers a salary between £28,000 and £30,000, refer a friend scheme, career development, and fully funded training. Join us for a rewarding career with one of the UK's largest care providers.

Job description

Package Description: Are you a detail-oriented individual with a passion for administration tasks? Are you looking to use your skill set in a rewarding environment with our welcoming and specialised support team at Cheriton care home?

Come and join the Agincare family as anAdministrator !

Where you'll be working

  • Click here to view the care home: Cheriton Care Home in Dorchester, Dorset | Agincare Care Centre
  • Care Quality Commission rating - Good

As an Agincare employee you'll enjoy

  • Salary £28,000 - £30,000 per annum. DOE
  • Refer a friend scheme earn up to £1000
  • Outstanding career development
  • Fully funded training up to QCF Level 5
  • Blue Light discount package
  • Company pension scheme

What is required from you?

  • A minimum of 12 months on your right to work
  • You will have be a self-motivated and organised individual with experience within an administrative function, ideally in the Health & Social Care industry. You will be able to demonstrate excellent listening, verbal and written communication skills and have a good level of IT competency.
  • 40 hours per week

A day in the life of an Administrator

  • Answer the telephone, take and relay messages and direct calls to the appropriate person
  • Maintain the office diary, scheduling of appointments and meetings as required and do so with access to the managers outlook calendar.
  • Communicate effectively with residents, families, staff, and other professional such as GP, DN and others who may visit the home
  • Understand the arrangements for ensuring that residents are safeguarded against the risk of abuse by identifying the possibility of abuse and preventing by responding appropriately.
  • Ensure all files are up to date and ready for auditing as required.
  • Attend staff meetings as required to take minutes for the dissemination of information about the service and service development, peer support and exchange of ideas.

About AgincareWere a family run business that's been caring and supporting people since 1986.

With over 4,500 team members, were one of the UKs largest care providers and are continuing to grow. We have over 100 locations across England including our care & nursing homes, home care branches, extra care schemes, supported living properties and live-in offices.

Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently. We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities.

All of our care services are regulated by the Care Quality Commission (CQC).

Equal opportunities are important to us at Agincare and we welcome applications from all.

*Subject to terms and conditions

About us

Agincare Homes Holdings is a family-run business caring for and supporting people since 1986. With over 4,500 team members, we have become one of the UK's largest care providers, operating more than 100 locations across England. Our facilities include care and nursing homes, home care branches, extra care schemes, supported living properties, and live-in offices. Agincare proudly supports care leavers' independence through the Care Leaver Covenant, providing guaranteed interviews or informal career conversations. Our services are regulated by the Care Quality Commission (CQC), and we value equal opportunities, welcoming applications from all backgrounds.

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