Regulatory Engagement ManagerJobsGoPublic

Job Introduction

We are looking for a Regulatory Engagement Manager to join us, as part of the regulator’s multi-disciplinary frontline regulatory teams.

About the role:

The Regulator of Social Housing (RSH) regulates for a viable, efficient, and well governed social housing sector able to deliver quality homes and services for current and future tenants. We do this by setting standards and carrying out robust regulation, taking appropriate action where needed.

With a career at RSH you’ll be joining an organisation that gives you the opportunity to make a difference to people’s lives, regulating a sector that houses 4 million people across England.

Working as part of our Regulatory Engagement Directorate, you will manage the delivery of effective regulation of landlords as we make sure they are well run and financially viable. Our regulation continues to drive social landlords to deliver improvements in the safety and quality of homes and engage with tenants in the delivery of services.

As a Regulatory Engagement Manager (REM) you will play a key part in this. You will deliver effective engagement for an assigned portfolio of landlords, supporting colleagues in engaging with landlords, carrying out assessments and inspections of how landlords are delivering against regulatory standards. This includes seeking evidence on the effectiveness of landlord’s governance and management of strategic risks (where applicable) and the extent to which they deliver good service outcomes, transparency and accountability to their tenants. Where improvements are required, you will be involved in the design of follow-up interventions and will work with the landlord to ensure effective delivery.

About you:

As the successful candidate, you will have a sound understanding of regulator’s role and have relevant experience in a housing, governance, assurance, risk management or other comparable regulatory environment. You will have excellent verbal and written communication skills, with experience of managing relationships with a wide variety of stakeholders, as well as strong analytical evaluation skills, with the ability to exercise sound judgement.

You will be able to evaluate how organisations apply principles of good governance and risk management and the risk environment in which registered providers operate. You will be able to work across team boundaries in a collaborative and inclusive way and will have a high level of personal organisation, with the ability to consistently meet deadlines and manage competing priorities across your work.

General Information:

Why work at RSH?

At RSH, we offer a fantastic range of benefits including a 35 hour working week, 33 days annual leave and access to the Civil Service Pension Scheme.

Our staff survey results consistently show that our staff think that the best thing about working at the RSH is our flexible and hybrid working, along with our family friendly policies that support work-life balance.

We also offer access to our staff discount scheme, cycle to work scheme, a Nuffield Health Screening; and a range of other well-being focussed benefits. Full information on this and our other fantastic benefits is available on our website.

Location

We operate a hybrid model of working with a mix of office and home working, as well as offering a range of flexible working arrangements.

This role can be based out of any of RSH’s core offices in Manchester, Leeds, Birmingham and Bristol. Our Manchester and Bristol offices will be relocating during 2026/27, however will remain within the city centre. Most roles involve some travel within England between our offices, with some roles also involving onsite visits to social housing providers.

Interviews

Interviews are expected to take place in early Octoberand will be held via Microsoft Teams, with a second stage face-to-face interview.

Benefits and Salary

At RSH, we offer a competitive salary along with a range of excellent benefits; full information is available on our website.

The salary for this role is a spot salary within the given range, which will normally be the minimum of the range. There is no incremental progression through a pay scale. Annual salary reviews are determined by the government pay award.

Things you need to know

Application process

For more information on the role, please see the attached Role Profile.

To apply, please complete the online application form on the RSH careers site detailing your experience. We will also ask you to provide a supporting statement or to answer specific role related questions, detailing how you meet the criteria of the role, which will be used in assessing your application. Guidance on the application process is available on our website.

Candidates must have valid right to work in the UK, as unfortunately we are unable to provide sponsorship and must also meet the requirements outlined in the Civil Service Nationality Rules. Please see our website for more information.

Commitment to equality and diversity

Our anonymous shortlisting process helps to ensure fair and consistent recruitment decisions, based solely on skills and experience.

We are a Disability Confident Employer and shortlist those who best meet the minimum criteria as part of our commitment.

We are passionate about building a diverse and inclusive workplace, where everyone feels valued and respected and has the opportunity to thrive. We welcome applications from individuals of all backgrounds, beliefs, identities and life experiences, recognising that varied perspectives enrich our organisation.