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Stockton-on-Tees Customer Service & Admin

Home AdministratorNHS

Stockton, TS19 8FR Permanent £13.75
Posted 10 August 2026 Closing date 9 October 2026
Stockton Rail Station (1.5 miles, direct) Leeming Bar (Wensleydale Railway) (21.1 miles, direct) Interchange (7.4 miles, direct)

Job summary

Full time 37.5 Hours Per Week. If you are enthusiastic about caring for the elderly and want to build a long-term career in one of our award-winning homes, then look no further than Akari Care. Our aim is to create an environment where our residents are valued, respected, and are offered the personalised care they deserve. We now seek an Administrator who is enthusiastic about, and thrives on, making a real and positive difference to the lives of older people. Working in collaboration and synchronisation with the Home Manager and the wider multi-disciplined teams you will be accountable for ensuring the smooth, efficient running of the home in all aspects of administration. This role which assumes responsibility across many disciplines is an exciting role for an experienced Administrator and touches every area of our home. Predominantly using your administrative skillsets, you will be involved in ensuring that you carry out your duties in a highly professional and friendly manner which positively contributes to the business and significantly supports the Home Manager in achieving the Companys aims and objectives as well as dealing with the fundamental day to day operational activities to ensure the smooth running of the home.

Main duties of the job

As a Home Administrator at Akari Care, you will be working full-time at 37.5 hours a week. This permanent role entails working closely with the Home Manager and various multi-disciplined teams to ensure effective administration of the care home. Responsibilities include contributing to the seamless operation and supporting the Manager in achieving the companys objectives. This role requires excellent communication skills, a caring persona, proficiency with the MS Suite, and a strong dedication to providing first-class service and maintaining resident dignity. A committed approach to continuous professional and personal development is encouraged.

Job description

** Full time 37.5 Hours Per Week **If you are enthusiastic about caring for the elderly and want to build a long-term career in one of our award-winning homes, then look no further than Akari Care. Our aim is to create an environment where our residents are valued, respected, and are offered the personalised care they deserve.

We now seek an Administrator who is enthusiastic about, and thrives on, making a real and positive difference to the lives of older people.

Working in collaboration and synchronisation with the Home Manager and the wider multi-disciplined teams you will be accountable for ensuring the smooth, efficient running of the home in all aspects of administration. This role which assumes responsibility across many disciplines is an exciting role for an experienced Administrator and touches every area of our home. Predominantly using your administrative skillsets, you will be involved in ensuring that you carry out your duties in a highly professional and friendly manner which positively contributes to the business and significantly supports the Home Manager in achieving the Companys aims and objectives as well as dealing with the fundamental day to day operational activities to ensure the smooth running of the home.

You will also participate in, and undertake duties which encourage supportive and open communication, creating value-based and people-centric marketing initiatives. Continual fostering and engagement in personal and colleague training is expected with the aspiration of building highly qualified teams who embrace continuous professional and personal development. Additionally, you will ensure that accurate and up to date Human Resource duties and strict compliance to Health and Safety tasks within the home are fully met.

By showing us you can match our values with the right desire for personalised excellence, community spirit and a kind, caring and compassionate nature, we, in return, can offer you a career developing your knowledge, skills and abilities to support vulnerable adults with the care their individual needs require.What we require from you:

  • The ability to communicate well at all levels,
  • A committed, patient, and caring person with a sense of humour and positive outlook on life,
  • Highly initiative-taking with an overarching purpose to provide the best service,
  • To respect and care for all residents as individuals, ensuring their personal choices and preferences are respected and that individual dignity is always acknowledged,
  • Excellent numeracy and numerical skills,
  • Experienced with all MS Suite of software,
  • Confidential and appreciation of professional honesty and integrity,
  • Confident collaborator with ability to control and coordinate areas of own responsibility,
  • Genuine interest in working within a care environment including vulnerable adults (including dementia),
  • Always striving for continuous personal development,
  • Patient, caring, diplomatic and approachable nature,
  • Actively and enthusiastically participate in any training or development offered,
  • Ensure full understanding and compliance to all health and safety policies and procedures,

What is in it for you:

  • A competitive salary of
  • Pension contribution of 3%
  • Recognition schemes and rewarding referral schemes.
  • Uniform provided and DBS check costs paid.
  • 28 days annual leave (based on full-time hours, including Bank Holidays)
  • Flexible working patterns
  • Fully funded training and development
  • Support with personal development plans.
  • The opportunity to gain experience and develop both personally and professionally.
  • An engaging community environment where everyone is respected and included.

About us

Akari Care is a recognized provider of care homes, dedicated to delivering person-centered care to the elderly. They pride themselves on creating an environment where residents feel valued and respected, aiming to enhance the quality of life for the elderly. Akari Care believes in the continuous development of their staff to ensure the highest standards of care, fostering an atmosphere of community and professionalism. They offer training, career development opportunities, and encourage a holistic approach to resident care, aligning with their aspiration to be a leader in providing quality care to older adults.

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