Personal Assistant to Practice ManagerNHS

Job summary

We are a 12,500 patient training practice that is looking for someone enthusiastic, positive with a can do attitude and some team leading experience to join our team.

If you are able to..

• work on your own initiative and as part of a team
• solve problems and issues that may arise
• bring a positive attitude, ideas and enthusiasm
• lead a team of staff
• work with a variety of issues which include - IT, estate issues, ordering supplies as well as administration in many areas

Then this could be the job for you!!

Main duties of the job

The personal assistant would be able to provide administrative, operational, governance support with the Practice Manager to ensure the smooth operation of the practice.

The personal assistant will undertake a wide range of duties during their working days which will always include administration. But also working on governance and compliance, which also includes assisting the manager with CQC requirements.

They will also deal with a wide variety of systems to ensure complaints, significant events, training and meeting minutes are up to date as well as, ensuring all staff are up to date with their training and following up where necessary.

The person taking this role needs to be very aligned with confidentiality, professional and have the ability to communicate with a wide variety of people.

Job description

• Provide day to day support to the Practice Manager
• Co-ordinate meetings, appraisals, agendas, meeting minutes and job interviews
• Prepare reports, complete surveys, spreadsheets and correspondence
• Maintain accurate records and documentation
• Support with any governance and CQC related work
• Ensure all staff records are kept up to date
• Work with staff teams to ensure new staff members have references and any other documentation needed for their start date including an induction plan. Also apply for DBS checks where necessary
• Update and organise any training needed for staff, including booking staff onto any training that they may need for their role.
• Complete any actions that may be needed from the ICB/PCN to ensure they are up to date
• Send out any email information that may be needed for all staff or certain team members, so that they are kept up to date
• Develop effective working relationships with staff, patients and any external agencies
• Work with the Patient Services Lead to ensure patients needs are met
• Communicate professionally both in person and via email and telephone
• Ordering any supplies or equipment when needed to ensure we always have what is needed.
• To lead a small team, ensuring that they have regular meetings to ensure that the team is working well.
• Ensure that they adhere to all practice policies and procedures
• Manintain confidentiality at all times in accordance with GDPR, the data protection act and NHS guidelines.
• Ensure their own training and development is up to date and complete any training where necessary
• Undertake any other duties that are appropriate to the role as delegated to them by the Practice Manager, management team or the partners.

About us

We are a 12,500 patient, training practice that has a management team that consists of a Practice Manager, Business Manager and a Lead Nurse

We have 6 partners, 6 nurses, a healthcare assistant as well as a nurse assosciate.

We also have administrators and staff that work with us from the PCN which include care co-ordinators, health and wellbeing coach, pharmacy technicians and a first contact practitioner.