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Redcar and Cleveland

Reception Team LeaderNHS

Redcar, TS10 4NW Permanent
Posted 14 September 2026 Closing date 30 September 2026
Redcar East Rail Station (1 mile, direct) Goathland (North Yorkshire Moors Railway) (19.8 miles, direct) Hartlepool Interchange (8.2 miles, direct)

Job summary

We require a Reception Team Leader to join our friendly reception team to ensure an effective and efficient reception service is provided to our patients and any other visitors to the practice.

The candidate would need to have a flexible attitude, a willingness to develop and be adaptable to change.

We will consider part time or full time hours up to 37.5 per week.

Main duties of the job

To offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

To facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies.

To undertake a variety of administrative duties to assist in the smooth running of the practice.

Job description

The Reception Team Leader is responsible for supporting the effective day-to-day running of the reception and patient services function.

Please see attached job description.

About us

10,000 patients

5 GP Practice

2 Advanced Nurse Practitioners

Clinical Pharmacist

2 Pharmacy Technicians

In house First Contact Practitioner

Full Management team of Practice Manager, Quality Manager and Administration Manager

SystmOne clinical system

Total triage using Accurx and E-consult

We are committed to providing high standard, quality health care. Our friendly practice team consists of experienced clinical and administrative staff, if you feel you can bring something to our dedicated team we would love to hear from you!

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