Practice ManagerNHS

Job summary

Practice Manager

Whittaker Lane Medical Centre, Prestwich, M25 1EX

Full-time | GP Surgery | Practice list size: 7,800 patients

An exciting opportunity to join our team

We are looking for an experienced, motivated and forward-thinking Practice Manager to lead the day-to-day operational management of our friendly GP surgery, serving a practice population of approximately 7,800 patients.

This is a key leadership role within the practice, working closely with the GP partners, clinical team and wider practice staff to ensure the surgery operates efficiently, safely and effectively while maintaining a high standard of patient care.

We are looking for someone who is organised, approachable and confident, with the leadership skills and experience to manage the many competing demands of modern general practice

Main duties of the job

We are seeking a Practice Manager who can demonstrate:

• Previous management experience within general practice or a similar primary care setting.
• Strong leadership and people-management skills.
• Excellent organisational and communication skills.
• A sound understanding of NHS general practice and the challenges facing primary care.
• Experience of managing budgets and financial processes.

Job description

The role

As Practice Manager, you will have overall responsibility for the effective operational management of the practice. Your responsibilities will include:

• Providing strong leadership and management to the practice team.
• Overseeing the day-to-day running of the surgery and ensuring efficient systems and processes are in place.
• Working closely with the GP partners and clinical leads to support the practice's strategic development.
• Managing and supporting staff, including recruitment, induction, appraisals, training and performance management.
• Maintaining effective HR, employment and workforce processes.
• Overseeing practice finances, budgets, income and expenditure.
• Ensuring compliance with contractual, regulatory and governance requirements.
• Leading on areas such as CQC compliance, clinical governance, health & safety, information governance and risk management.
• Monitoring practice performance against NHS contractual requirements and local targets.
• Supporting the delivery of quality improvement initiatives and service development.
• Working with the wider Primary Care Network and local healthcare partners where appropriate.
• Ensuring effective communication with patients, staff and external organisations.
• Reviewing and improving practice policies, procedures and working practices.
• Supporting the practice to embrace new technology and develop innovative ways of working.
• Managing complaints and significant operational issues appropriately and professionally.

About us

About the practice

We are a well established GP surgery with a registered list size of approximately 7,800 patients. We are committed to providing high-quality, accessible and patient centred care while supporting our staff to work effectively and enjoy a positive working environment.

We are looking for a Practice Manager who will bring energy, professionalism and strong leadership to the role and who is keen to work collaboratively with the partners and wider team as we continue to develop our services.