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Coventry Customer Service & Admin

Receptionist / Administration OfficerNHS

Coventry, CV2 2DX Permanent £25,272
Posted 14 September 2026 Closing date 18 September 2026
Coventry Arena Rail Station (3.0 miles, direct) Birmingham Intl Rail Station (Air-Rail Link) (12.3 miles, direct) Arena Shopping Park (2.7 miles, direct)

Job summary

Oncology have an exciting opportunity for a Receptionist/Admin Officer.

Please be informed that this post is not eligible for sponsorship

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Main duties of the job

  • To provide the first point of contact for patients attending the department for their appointments and treatments, presenting a friendly and efficient image.
  • To ensure an effective and efficient booking service is provided within the Oncology Service.
  • To ensure patient work lists and work flows are booked in a timely manner.
  • Duties will be undertaken in a professional manner whilst maintaining a calm and caring environment.

Job description

  • To provide the first point of contact for patients attending the department for their appointments, presenting a friendly and efficient image.
  • To ensure an effective and efficient booking service is provided within the Oncology Service.
  • Duties will be undertaken in a professional manner whilst maintaining a calm and caring environment.
  • To ensure patient work lists and work flows are booked in a timely manner.

For further details of the role please see the attached job description.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

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