Therapeutic Security Support AssistantNHS
Job summary
About the location:
River House is set in the grounds of Bethlem Royal Hospital
About the team:
The reception team consists ofa number of receptionists on the rota.
About the role:
We are looking for enthusiastic Receptionists to undertake responsibility for maintaining the security of the reception area. You will act as the first point of contact for visitors and liaison with the unit teams.
We look forward to receiving your application.
Main duties of the job
The post holders will provide operational implementation of the security policy in a Medium and Low Secure Unit.
The post holders will provide excellent customer care and deal professionally with patients and staff alike .
Post Holders will be working both day/night but predominately night shifts including weekends. 22.0 hours per week
Job description
- To maintain accurate log of all personnel entering and leaving the unit, including the monitoring of keys and Ascom communication device to staff using the Traka key management system.
- To work closely with the nurse shift co-ordinators to ensure smooth running of the shift, e.g. sharing information on anticipated admissions, visits, discharges and other movements.
- Assist with the co-ordination of actions in the event of a fire or similar emergency situation.
- Assist with general administrative tasks including: filing, scanning, shredding, post, notices, faxes, and collecting general statistical data.
- To maintain an up-to-date and accurate computerised and manual filing system.
- Responsible for synchronising of the Traka key management system during night shifts, ensuring the system is up to date and running effectively.
- Manage the initial and final stages of the visitors policy. Checking visitors ID, signing them into the visitors log, allocating keys and passes. Informing relevant staff of their arrival or escorting visitors to designated areas.
- To promote and carry out duties that ensure the unit functions efficiently and effectively, acting at all times in a professional manner.
- To maintain professional standards of behaviour and conduct and promote pro-social modelling.
- Participate in supervision of self and assist with the induction of staff
- Attend and participate in reception team meetings.
- To undertake any other duties appropriate to grade as requested by senior staff.
About us
Benefits:
We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close knit team at SLaM. It's important to us that you are valued and appreciated and that is why we have a comprehensive benefits package on offer
Some of our benefits are highlighted here:
- Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
- Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing.
- Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
- Car lease, our staff benefits from competitive deals to lease cars
- NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.Other benefits include:
- Counselling services
- Wellbeing events
- Long service awards
- Cycle to work scheme
- Season ticket loan
- Childcare vouchers
- Staff restaurants