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Gateshead Customer Service & Admin

Home AdministratorNHS

Gateshead, NE8 1QU Permanent £13.38
Posted 14 September 2026 Closing date 13 November 2026
We last saw this on 24 Sep · check it's still open on NHS Jobs Closes in 11 days · 13 Nov 2026
Newcastle Rail Station (0.8 miles, direct) Gateshead (Tyne and Wear Metro Station) (0.3 miles, direct) Newcastle Coach Station (0.9 miles, direct)

Job summary

18 Hours per week - Tuesday 12.30-4.30pm, Wednesday 9-4.30pm and Friday 9-4.30pm If you are enthusiastic about caring for the elderly and want to build a long-term career in one of our award-winning homes, then look no further than Akari Care. Our aim is to create an environment where our residents are valued, respected, and are offered the personalised care they deserve. We now seek an Administrator who is enthusiastic about, and thrives on, making a real and positive difference to the lives of older people. Working in collaboration and synchronisation with the Home Manager and the wider multi-disciplined teams you will be accountable for ensuring the smooth, efficient running of the home in all aspects of administration. This role which assumes responsibility across many disciplines is an exciting role for an experienced Administrator and touches every area of our home. Predominantly using your administrative skillsets, you will be involved in ensuring that you carry out your duties in a highly professional and friendly manner which positively contributes to the business and significantly supports the Home Manager in achieving the Companys aims and objectives as well as dealing with the fundamental day to day operational activities to ensure the smooth running of the home. You will also participate in, and undertake duties which encourage supportive and open communication, creating value-based and people-centric marketing initiatives. Continual fostering and engagement in personal and colleague training is expected with the aspiration of building highly qualified teams who embrace continuous professional and personal development. Additionally, you will ensure that accurate and up to date Human Resource duties and strict compliance to Health and Safety tasks within the home are fully met. By showing us you can match our values with the right desire for personalised excellence, community spirit and a kind, caring and compassionate nature, we, in return, can offer you a career developing your knowledge, skills and abilities to support vulnerable adults with the care their individual needs require.

Main duties of the job

Akari Care is looking for a dedicated Home Administrator to join their award-winning team in Gateshead. With a focus on caring for the elderly, the successful candidate will work 18 hours per week, ensuring the smooth and efficient running of the home in all aspects of administration. This role requires collaboration with the Home Manager and various teams, emphasizing professionalism, communication, and a commitment to providing excellent service. Candidates need to have strong communication skills, a caring attitude, and experience with software in the MS Suite. Akari Care values candidates who respect residents' dignity and preferences, while also offering training opportunities for continuous development.

Job description

** 18 Hours per week - Tuesday 12.30-4.30pm, Wednesday 9-4.30pm and Friday 9-4.30pm **

If you are enthusiastic about caring for the elderly and want to build a long-term career in one of our award-winning homes, then look no further than Akari Care. Our aim is to create an environment where our residents are valued, respected, and are offered the personalised care they deserve.

We now seek an Administrator who is enthusiastic about, and thrives on, making a real and positive difference to the lives of older people.

Working in collaboration and synchronisation with the Home Manager and the wider multi-disciplined teams you will be accountable for ensuring the smooth, efficient running of the home in all aspects of administration. This role which assumes responsibility across many disciplines is an exciting role for an experienced Administrator and touches every area of our home. Predominantly using your administrative skillsets, you will be involved in ensuring that you carry out your duties in a highly professional and friendly manner which positively contributes to the business and significantly supports the Home Manager in achieving the Companys aims and objectives as well as dealing with the fundamental day to day operational activities to ensure the smooth running of the home.

You will also participate in, and undertake duties which encourage supportive and open communication, creating value-based and people-centric marketing initiatives. Continual fostering and engagement in personal and colleague training is expected with the aspiration of building highly qualified teams who embrace continuous professional and personal development. Additionally, you will ensure that accurate and up to date Human Resource duties and strict compliance to Health and Safety tasks within the home are fully met.

By showing us you can match our values with the right desire for personalised excellence, community spirit and a kind, caring and compassionate nature, we, in return, can offer you a career developing your knowledge, skills and abilities to support vulnerable adults with the care their individual needs require.What we require from you:

  • The ability to communicate well at all levels,
  • A committed, patient, and caring person with a sense of humour and positive outlook on life,
  • Highly initiative-taking with an overarching purpose to provide the best service,
  • To respect and care for all residents as individuals, ensuring their personal choices and preferences are respected and that individual dignity is always acknowledged,
  • Excellent numeracy and numerical skills,
  • Experienced with all MS Suite of software,
  • Confidential and appreciation of professional honesty and integrity,
  • Confident collaborator with ability to control and coordinate areas of own responsibility,
  • Genuine interest in working within a care environment including vulnerable adults (including dementia),
  • Always striving for continuous personal development,
  • Patient, caring, diplomatic and approachable nature,
  • Actively and enthusiastically participate in any training or development offered,
  • Ensure full understanding and compliance to all health and safety policies and procedures,

What is in it for you:

  • A competitive salary of
  • Pension contribution of 3%
  • Recognition schemes and rewarding referral schemes.
  • Uniform provided and DBS check costs paid.
  • 28 days annual leave (based on full-time hours, including Bank Holidays)
  • Flexible working patterns
  • Fully funded training and development
  • Support with personal development plans.
  • The opportunity to gain experience and develop both personally and professionally.
  • An engaging community environment where everyone is respected and included.

About us

Akari Care operates award-winning homes where residents are treated with respect and receive personalized care. The company is dedicated to creating an inclusive environment where both residents and staff feel valued. As part of its team, you'll contribute to making a significant positive impact on the lives of older people. Akari Care promises not just a job but a career, with opportunities to develop your skills and knowledge in supporting vulnerable adults. The organization values a community spirit, a kind, compassionate nature, and a genuine interest in elderly care

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