Dispenser P/T 25 hoursNHS

Job summary

We are looking for an experienced dispenser to work in our busy dispensary at Beeford surgery, working with the dispensary team to deliver a high level of customer service and patient care to our dispensing patients.

You will assist in the smooth running of services such as dispensing and prescription management.

The ideal candidate must hold a National Vocational Qualification (NVQ) in Dispensing at level 2 or equivalent.

Must be able to evidence having dispensed in a GP dispensary or Community Pharmacy for 1000 hours during the past 5 years.

This is a fixed rota pattern:

Monday - 08.30-12.30 / 13.00-18.30

Tuesday - 08.00-14.00

Wednesday - 08.00- 13.30

Thursday - Day off

Friday- 08.30-12.30

There is an expectation that all dispensers will be available to cover holiday and sickness absence.

Main duties of the job

You must be able to demonstrate excellent communication and interpersonal skills, the ability to prioritise workload and to be able work independently whilst integrating with the existing dispensary team.

A flexible, professional and enthusiastic approach is essential along with a desire to deliver an excellent service to our patients.

EMIS knowledge preferred although training will be given

Leven & Beeford Medical Practice offers an excellent, efficient and friendly service to all our patients. The applicant should have good organisational skills and be enthusiastic to help us provide our our patients the best possible service.

Job description

Dispensing

Dispensing acute prescriptions.

Dispensing repeat prescription requests received by telephone, online, or in writing

Updating patients repeat screens on doctors instructions.

Dispensing black listed prescriptions, pricing and recording them.

Checking colleagues dispensing.

Nomad packaging and checking nomad packs.

Ensuring the dispensary area remains clean and tidy at all times.

Dispensing controlled drug prescriptions in line with regulations, practice procedures and with special care

Following all dispensary standard operating procedures

Prescriptions

Ensuring that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions, to check with the authorising doctor or duty doctor.

Handing out prescriptions and collecting charges as appropriate.

Taking prescription requests online, over the telephone and at the patients hatch.

Collecting private charges for black listed medications, vaccines and holiday prophylactic medication.

Ensuring that all monies received or handled on behalf of the practice are appropriately stored and banked and a record kept of all financial transactions

Sorting, stamping and endorsing prescriptions.

Completing backs of prescriptions.

Generating prescriptions.

Maintaining full and accurate records of all dispensing transactions incorporating the use of computers when appropriate.

Liaise with Pharmacist Manager and Leven Pharmacy Staff as appropriate and to ensure the smooth and efficient running of both dispensary and pharmacy

Repeat prescription line

Stock Control

Operating efficient stock control appropriate to the needs of the practice with the objective of ensuring continuity of supply for patients and minimising wastage through out of date stock

Ordering appropriate quantities of goods via the wholesalers computer link.

Checking goods as and when they are delivered and recording generic details.

Returning incorrect goods to the wholesalers.

Stocking shelves, refrigerators and other storage areas using rotation method.

Removing out of date stock from the shelves, refrigerators and other storage areas.

Ensuring that refrigerated items are stored at the appropriate temperature and maintaining a temperature control record/logbook

Disposal of returned unused medicines.

Maximising dispensary profit

Other

Answering telephones

Assist with training of trainee dispensers.

Cover on reception desk if the need arises

Holiday and sickness leave cover as required.

Liaise with Reception Desk staff to ensure smooth and efficient running of both dispensary and reception

Make refreshments for doctors and staff as required

About us

Leven and Beeford Medical Practice has a friendly team of staff who all go above and beyond to exceed patient expectations. We have a Good CQC rating, with Outstanding in Caring and 5 star feedback on I Want Great Care.