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Bolton Customer Service & Admin

Security, Access and Parking AdministratorNHS

Bolton, BL4 0JR Permanent £25,272
Posted 15 September 2026 Closing date 29 September 2026
Moses Gate Rail Station (1.2 miles, direct) Radcliffe (Manchester Metrolink) (4.5 miles, direct) Bolton Interchange (1.5 miles, direct)

Job summary

We have an exciting opportunity for a Administrator to join our team on a permanent basis. This position is well-suited to someone who has basic IT Skills, can who can work alone as well as part of a team, and is looking to gain experience within a healthcare setting.

The Successful Candidate

The ideal candidate will have good negotiation skills and possess a customer focussed approach.

This role is subject to Enhanced DBS disclosure.

Main duties of the job

  • To provide a professional and effective security service tailored to meet the needs of Royal Bolton Hospital
  • To ensure the provision of an informed and managed Access Control Service while providing
  • cover for the ID Badge service and parking in a courteous and efficient manner.
  • To provide comprehensive and efficient administrative and clerical assistance and to work as
  • part of a team reporting to the Head of Security
  • To remain calm and work efficiently in a changing environment. Dealing with a wide variety of
  • tasks simultaneously, within time constraints and organisational needs whilst maintaining an
  • effective administrative service.
  • To assist the Head of Security with Access Control, Parking and Security administration functions within the department, to ensure that documents and records management is a priority and to identify and actively participate in the development of new methods the service is both cost effective and efficient.
  • To deal efficiently and effectively with a wide range of enquiries from within and outside the
  • NHS whilst promoting and developing good relationships and a positive service image.

Qualifications, Experience and Skills:

  • General School Education
  • Ability to carefully scrutinise/ pay attention to details
  • Observation Skills: Ability to identify potential security risks and suspicious behaviour
  • Clear and effective communication skills
  • Customer focused approach
  • Basic IT skills
  • Ability to work alone, as part of a team and use own initiative

Job description

For full details regarding this role please view the job description and person specification attached.

About us

Integrated Facilities Management (iFM) Bolton Ltd is a wholly owned subsidiary of Bolton NHS Foundation Trust. We provide facilities management services at the Royal Bolton Hospital and the surrounding community health centres. Most inpatients will come into contact with iFM Bolton staff during their stay through our various services.

Our company is one built with local people at the heart of everything we do. Our services ensure the smooth running of the health care services within the community of Bolton. Our colleagues are dedicated professionals who share a passion to provide the best service possible. If you want to work for a company that makes a difference, supports the local community and is the backbone of vital services within healthcare, then look no further.

We are proud to be a Disability Confident Employer. Therefore, we strongly encourage applications from candidates with a disability and commit to interview these candidates if their application meets the minimum criteria for the role - just tell us when applying.

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