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Cornwall Customer Service & Admin

Senior AdministratorNHS

Bodmin, PL31 2QT Permanent £25,760 to £27,476
Posted 15 September 2026 Closing date 29 September 2026
Bodmin Parkway Rail Station (3.8 miles, direct) Boscarne Junction (Bodmin and Wenford Railway) (0.9 miles, direct) Bus Depot (12.2 miles, direct)

Job summary

Are you an organised, proactive, and experienced administrator looking to make a difference within Mental Health Services?

We are seeking a highly motivated Senior Administrator to join our Community Mental Health Team. This is an exciting opportunity to play a key role in supporting service delivery by providing a comprehensive secretarial and administrative service to Community Mental Health Service Managers and Operational Leads.

This post is primarily focused on supporting Adult Mental Health Services, while also providing administrative support to wider Mental Health teams as required. The successful candidate will be an excellent communicator, able to manage a varied workload, work independently, and build positive working relationships with colleagues and stakeholders at all levels.

Main duties of the job

To provide a comprehensive secretarial and administrative service to Community Mental Health Service Managers and Operational Leads.

The post holder will undertake and prioritise a wide range of administrative and secretarial tasks, using their knowledge, experience, initiative, and IT skills to respond effectively to changing demands and service needs.

This role is primarily focused on supporting Adult Mental Health Services, while also providing administrative support to wider Mental Health Services as required. The successful candidate will play a key role in ensuring the smooth and efficient operation of the service, working collaboratively with colleagues and stakeholders across the organisation.

Job description

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.

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