Urology NavigatorNHS

Job summary

The Stone pathway Navigator will form an integral part of the multidisciplinary team in caring for the physical, social and psychological needs of patients and carers diagnosed renal stones throughout their treatment pathway.

The post holder will have daily direct contact with patients and their families, providing support, advice, signposting and assistance with the management of renal stones. This will include the arranging and triaging of the holistic needs assessments as part of their core role.

The role will also involve the undertaking of administrative and clinical tasks deemed suitable to the role by the Clinical Nurse Specialists (CNS's).

The post holder will work as part of the Urology multidisciplinary team under the guidance and supervision of a registered practitioner.

Please be advised the interviews for this post will take place week commencing 12/10/2026, subject to availability.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.

Main duties of the job

• The role will require highlighting any potential delays in the patient pathway and working to mitigate the impact of these problems to the patients. The post holder will be required to work with the senior staff to support and ensure that the patient and carer experience is central to every stage of their journey.
• To support the Urology CNS's by responding to the noncomplex workload, and referring to the CNS's as appropriate.
• Triaging telephone calls and providing basic advice and support.
• Liaising and referring to other appropriate healthcare professionals.
• Ensure the appropriate management of patient information and the co-ordination of patient pathways through collaborative working with medical secretaries, MDT coordinators, clinical nurse specialists and other departments as required within the Trust
• To assist in the development of end of treatment summaries alongside the lead CNS to ensure the timely communication of patient information to the primary care setting.
• To ensure the appropriate and timely booking of outpatient appointments.

Job description

Data Collection and Analysis

• Assist in maintaining and developing the Urology CNS patient database, including remote monitoring.
• Work closely with the MDT co-ordinator to ensure roles are well defined and not duplicated

Quality Issues

• Assist in the development of care pathways and implement improvements to the administrative element of the pathway
• Ensure that directorate administrative and clerical functions are carried out to the highest quality standards by monitoring and improving services.
• Monitor patients progress through the stone pathway.
• Identify areas where targets are not achieved and undertake process mapping to identify bottlenecks and improve performance.

For further details of the role please see the attached job description.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.