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Solihull

Client Care Coordinator (Birmingham)NHS

Birmingham, B37 7GN Permanent
Posted 15 September 2026 Closing date 8 October 2026
Birmingham International Rail Station (0.6 miles, direct) Birmingham International Airport (Air-Rail link) (0.4 miles, direct) Birmingham Airport Bus Terminal (0.4 miles, direct)

Job summary

TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING

LINK;https://globaleur241.dayforcehcm.com/CandidatePortal/en-GB/msichoices/Posting/View/9696

PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK

Main duties of the job

Join Our Team at Marston Green

Are you a people person who thrives on delivering excellent customer service? Do you enjoy building positive relationships and making a real difference to people's experience? If so, we'd love to hear from you.

We're looking for an enthusiastic and client-focused individual to join our welcoming team at our modern, state-of-the-art Treatment Centre in Marston Green. This is an exciting opportunity to become part of a growing organisation where your contribution truly matters.

As a key member of the team, you'll be the friendly face and voice our clients rely on. From handling enquiries and resolving issues to providing accurate information and support, you'll play an important role in ensuring every client receives an outstanding experience. If you enjoy working with people, solving problems, and delivering exceptional service, this could be the perfect role for you.

You'll work closely with colleagues across our centres to maintain high standards, support smooth day-to-day operations, and help create a positive and professional environment for both clients and staff.

Job description

For more details about the role, please view the job description:https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator.pdf

About us

At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.

We have an exciting opportunity to join our national contact centre with hours that can truly compliment a great work life balance.

At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.

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