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East Cambridgeshire Customer Service & Admin

Senior AssistantNHS

Ely, Cambridgeshire, CB7 4EA Permanent £32,073 to £39,043
Posted 15 September 2026 Closing date 29 September 2026
Ely Rail Station (0.2 miles, direct) Peterborough (Nene Valley Railway) (24.7 miles, direct) The Guineas Bus Station (11.7 miles, direct)

Job summary

The Senior Assistant Administrator provides high quality administrative, coordination, and organisational support across a range of corporate and programme functions within the ICB. Working closely with senior managers, programme leads, and HR and finance teams, the postholder ensures smooth day to day operations, effective governance, and timely delivery of key activities. This role supports people related processes, financial administration, and programme and project delivery, contributing to efficient service management and strong organisational performance. The postholder acts as a reliable point of contact, maintains accurate records and reporting, and helps ensure that teams are well supported to deliver strategic priorities across the Integrated Care System. The post holder supports production of high quality written outputs from the Directorate Team.

Main duties of the job

Provide comprehensive administrative support to programme and project teams, including scheduling, documentation, reporting, and coordination of key activities.

Provide comprehensive administrative support for internal communications activities, including scheduling, document management, and coordination with team members to ensure smooth delivery of projects.Assist in drafting, editing, and publishing engaging content across internal channels, such as newsletters, intranet updates, and staff announcements, ensuring accuracy and consistency of messaging.Support HR-related processes such as recruitment administration, onboarding, maintaining workforce records, and coordinating mandatory training compliance.Assist with financial administration, including raising purchase orders, processing invoices, tracking budgets, and supporting financial reporting

Job description

For further information on this role please see the job description and person specification attached

About us

We are committed to promoting equal opportunities to achieve equity of access, experience and outcomes and to recognising and valuing people's differences. We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values and behaviours. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers patient outcomes.

We are committed to creating the best place to work, where your contribution is valued, your wellbeing is supported and all our colleagues can reach their full potential. We welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristic. We work to ensure that our recruitment processes are as inclusive as possible to everyone, including making adjustments for people who have a disability or long-term condition and support with the recruitment process for people with lived experience.

We are happy to discuss flexible working options for all roles.

We operate a Carer friendly working environment that is supportive and inclusive. We actively encourage Carers to self-identify themselves.

We are a Disability Confident Employer and commit to shortlisting suitable applicants who meet the essential criteria for an interview. Please inform us of any adjustments you may require.

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