Multi-professional Education AdministratorNHS

Job summary

The link between education and delivering the highest standards of care and best patient outcomes is indisputable. As the post holder, you will be a crucial member of the education and development team, working within the admin and clerical function, supporting the Clinical Education Team to deliver high-quality education across a range of learner groups. The post holder will contribute towards the quality, efficient administration services provided across the Trust in relation to education, working closely with various teams and services to ensure planning is appropriately structured and communicated. This role, among others, acts as the first line of contact for the Clinical Education Team via telephone or email and is detrimental to the day-to-day operations of the service.

Informal discussions and meetings available and recommended. Please get in contact to arrange.

Main duties of the job

The role sits within Clinical Education and works closely with Admin and Clerical functions across various education services in the Trust, including Medical and Workforce Education. The role supports administration elements of inward and outward-facing education delivery to a range of learner groups. Duties include;

Room bookings and management

Managing bookings onto course and register generation

Arranging diaries

Using conference or video calling software

Timetable formation

Information dissemination to faculty and learner groups

Fielding queries related to education and signposting

Use of the Trust learning management system to maintain up to date training records

Aid in room preparation and resource requirements (printing, laminating, binding, photocopying)

Note taking and agenda setting for meetings.

The role is detrimental to the responsiveness of the service and will be one of the first points of contact for the service, ensuring that correspondence is appropriately escalated to relevant parties in a timely fashion to maintain an efficient service. The postholder is expected to work to standard operating practices for routine workloads/workstreams to ensure consistency of outcomes. There is scope for supporting audits and adhoc projects, contributing to development of the services provided alongside the wider team. The post is predominantly office based mainly using visual display units but does support with learner evaluations and co-ordination of some learning events.

Job description

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

About us

Royal Papworth Hospital NHS Foundation Trust is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge. We perform the most heart and/or lung transplants in the UK and carried out the UK's first successful heart transplant in 1979. It also offers emergency heart attack treatment, sleep centre care and is one of just five centres nationally for those in severe respiratory failure.

Based on the Cambridge Biomedical Campus the largest centre of medical research and health science in Europe the Trust is at the heart of treatments of the future. Royal Papworth became the first hospital trust in the country to be rated outstanding in all five areas assessed by the Care Quality Commission - a rating it still holds today. The Trust holds its values of compassion, excellence & collaboration at its core, and all colleagues joining the team are expected to uphold these in their day-to-day roles & interactions. Royal Papworth is proud of its diverse workforce and encourages people to embrace their individuality.

The Trust values difference and welcomes all applications irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy & maternity, race, religion & belief, sex and sexual orientation. Providing they meet the minimum post criteria, applicants with disabilities will be offered an interview.

For a street view tour: https://royalpapworth.nhs.uk/virtual-tour