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Newcastle upon Tyne Education

Operating Systems Engineer (Interfaces)NHS

317 Regent Point, NE3 3HD Permanent £39,959 to £48,117
Posted 16 September 2026 Closing date 1 October 2026
Manors Rail Station (2.8 miles, direct) Wansbeck Road (Tyne and Wear Metro Station) (0.3 miles, direct) Eldon Square Bus Station (2.5 miles, direct)

Job summary

An exciting opportunity has arisen for an Operating Systems Engineer to join the award-winning Development Team at Newcastle Hospitals.The team designs, develops and supports enterprise-level software applications used across one of the largest NHS Trusts in the country. These systems support clinical decision-making, operational processes and the wider business needs of the Trust.This challenging post will require the post holder to maintain internally developed interfaces and purchased interface software packages, to determine and resolve problems occurring in interfaces and act as a technical liaison to users/vendors.

The post holder will be required to assume responsibility as part of an on-call rota to provide 24/7 integration support.

  • Interview Date Tuesday 13 October 2026
  • 37 Hours 30 Minutes/Week
  • You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy

NO AGENCIES PLEASE

Main duties of the job

The successful candidate will join the Digital and Technology Services Interface Development team, supporting the delivery of agreed Trust digital projects while helping to maintain safe and reliable live services.

The role will involve developing, testing, deploying and supporting software used across the Trust, working closely with colleagues in development, application support, service delivery and clinical/business teams.

The post holder will need strong technical problem-solving skills, good communication, and the ability to balance project work with operational support. They will be expected to investigate issues, contribute to improvements, support system changes, and help ensure that services remain resilient, secure and fit for purpose.

Job description

The post holder will support the Development Manager and:

  • Recognise subtle problems with interface design or performance and act appropriately to improve the condition, seeking validation of actions in advance as appropriate.
  • Intuitively grasp familiar, stable interface performance situations.
  • Respond to unfamiliar, undefined, unexpected, or unstable situations with the professionally prescribed standard response.
  • Coach less experienced IT professionals.
  • Perform other duties and undertake special projects as requested by the IT Manager.

Whilst Newcastle Hospitals are a forward thinking and highly innovative organisation, the use of Third-Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity of your individual application or to the recruitment process, we may withdraw your application at any stage of the process.

About us

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

With around 2 million contacts with patients every year, we deliver care from:

  • Royal Victoria Infirmary (RVI)
  • Freeman Hospital
  • Newcastle Dental Hospital
  • Cramlington Manor Walks
  • Urgent treatment centres
  • Newcastle Fertility Centre
  • Northern Centre for Cancer Care, North Cumbria
  • Northern Genetics Service

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

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